Benefits Administration platforms manage employee benefit enrollment, eligibility, carrier coordination, and compliance reporting — handling the complexity of multi-carrier environments, open enrollment cycles, and regulatory mandates. Core capabilities include online enrollment (new hire, open enrollment, life events), carrier data integration via EDI, ACA compliance workflows (1094-C/1095-C filing), COBRA administration, dependent verification, benefits decision-support tools, and employee self-service portals. The category spans enterprise benefits platforms (bswift, Benefitfocus, PlanSource) and mid-market tools (Ease, Namely benefits module) as well as broker-facing platforms (Zywave, Employee Navigator).