Business Process Management (BPM) platforms model, automate, and govern long-running, complex business processes — the enterprise workflows involving multiple human approval steps, case management, exception handling, and state that persists over days or weeks. Core capabilities include visual process modeling (BPMN 2.0 notation), case management for unstructured or semi-structured work, human task management and approval routing, decision modeling and business rules engines (DMN), integration with enterprise systems of record (ERP, CRM, document management), and governance capabilities including audit trails, version control, and process analytics. BPM is distinct from lightweight iPaaS / workflow automation (which handles shorter, SaaS-to-SaaS orchestration) — BPM targets enterprise-scale process orchestration where process complexity and governance matter more than integration breadth.