Review Management platforms collect, monitor, and respond to customer reviews across review sites and platforms — Trustpilot, G2, Google Reviews, Yelp, Facebook Reviews, and industry-specific sites. Core capabilities include review-request automation (post-purchase email/SMS prompts), multi-platform monitoring, sentiment analysis and alerting, response workflow with team assignment, review showcase widgets for owned websites, AI-assisted review responses, and integrations with CRM, eCommerce, and social platforms. The market spans multi-location brand-flavored platforms (Birdeye, Podium for messaging+reviews, Reputation.com for enterprise), eCommerce review platforms (Yotpo Reviews, Stamped, Bazaarvoice), and review-specialist platforms (ReviewTrackers, Trustpilot).