Reapit Sales
The #1 cloud-based Real Estate CRM and Website software solution helping thousands of agencies.
Est 2009
MarketsCRM
The #1 cloud-based Real Estate CRM and Website software solution helping thousands of agencies.
Published Sep 10, 2026
No detailed public roadmap was found in the sources accessed.
Across accessible reviews, the purchase rationale clusters around:
Searched for product-specific Gartner Peer Insights coverage for Reapit Sales, but did not find accessible, product-specific Gartner Peer Insights review content during this research (may be inaccessible due to gating or the product not being listed under the searched name).
Reapit Sales marketing page displays large, group-level metrics (transactions processed, agents using Reapit, etc.), but these figures appear to reflect broader Reapit group activity and are not independently verified in public sources.
Based on vendor pricing signals indicating higher subscription tiers and review language about cost, a plausible ICP is:
Get a comprehensive analysis of Reapit Sales including market position, competitive landscape, adoption trends, and peer benchmarks.
Download full report →Organizations whose primary workflows are mobile The Reapit Sales mobile app has a low public rating (1.8/5 with 84 ratings) and multiple complaints about glitches and slowness for open-home attendee entry.
Organizations that require simple, transparent self-serve pricing Reapit Sales pricing is not clearly published on agentbox.com.au; ReapitOne bundle pricing exists but may not map cleanly to a given organization's needs.
Very small or cost-sensitive agencies Review content includes references to perceived high cost and indicates the product may be less suitable for very small agencies.
Organizations that cannot tolerate portal/website downtime risk At least one Trustpilot review alleges prolonged website/listing failures with major business impact. While anecdotal, the severity suggests deeper reference checks and clear SLAs/support escalation agreements are advisable.
Organizations requiring specific compliance attestations publicly available (e.g., SOC 2 Type II) ISO 27001 is documented for Reapit, but SOC 2 was not found as publicly documented in this research.
"Only CRM that doesn’t allow duplicates" (vendor marketing claim). No independent validation found; procurement should request:
Large-scale metrics (e.g., market share, agent counts) shown on marketing pages lack disclosed methodology and should be validated with independent data where necessary.
G2 – positive:
App Store – positive:
Trustpilot – positive (support experience):
G2 – negative (paired with positive in the same review):
App Store – negative:
Trustpilot – negative (strong criticisms):
Accessible negative reviews most frequently emphasize:
Important caveat: Public review coverage specific to Reapit Sales (Agentbox AU) is limited on major B2B review platforms (G2 has a very small footprint), so these themes may not be statistically representative.
Reapit Sales’ marketing page highlights customer stories (e.g., Stone Real Estate; Cunninghams Property; others) described as:
Critical evaluation:
Critical evaluation:
Reapit Sales (formerly “Agentbox”) is a cloud-based CRM built for residential real estate sales agencies in Australia and New Zealand. It focuses on:
Reapit markets Reapit Sales as an integrated platform that combines CRM, prospecting, proposals, and (optionally) websites and other modules under the broader Reapit platform ecosystem. The vendor states that the product is the "only CRM that doesn’t allow duplicates" (vendor claim) and that it is "trusted by many customers" in Australia/NZ (vendor claims; methodology not disclosed).
Primary audience: Australian and New Zealand real estate sales agencies, typically multi-agent teams that require an integrated CRM with marketing/proposal workflows and portal feed support.
Positioning themes (vendor-led):