Blackthorn is a suite of Salesforce-native applications that manage event registration and management, payments processing, SMS messaging, and data privacy/compliance controls to keep event and payment workflows and records within Salesforce.
Published Oct 15, 2026
In a Salesforce subreddit discussion about event tools, one commenter noted Blackthorn Events addressed several required features and described check-in as straightforward for staff. The same commenter raised concerns about the SMS messaging features and noted that pricing may not include unlimited registrations.
Mixed feedback appears on SoftwareAdvice:
Request from Blackthorn:
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Download full report →Positive examples (Blackthorn Events):
Negative/critical examples (Blackthorn Events):
Payments reviews (Blackthorn Payments):
Vendor materials reference several healthcare systems and include a vendor-reported account that a customer managed a very large number of vaccination appointments using Blackthorn Events.
Critical evaluation:
Blackthorn is a suite of Salesforce-native applications that provide:
The product is designed to keep event, payment, messaging, and compliance workflows within Salesforce to reduce the number of external integrations, duplicate records, and reconciliation work.
Blackthorn is aimed primarily at organizations that:
Based on review metadata and vertical pages, notable segments include nonprofits, higher education, healthcare systems, and other organizations with significant Salesforce footprints.