Choose an alternative when:
1. You need enterprise-grade security and compliance evidence (SOC 2 Type II, ISO 27001, penetration test reports, or data residency commitments) and such documentation cannot be obtained during vendor security review.
2. Your workflow is deadline-critical and cannot tolerate export instability: multiple reviews mention export errors, slow performance, and project loss, which pose operational risk for agency delivery.
3. Your primary need is low-cost, stylized captions and equivalent results can be achieved with lower-cost alternatives.
4. You require consistent long-form or 16:9 editing and more granular NLE controls; community reports indicate limitations for some formats.
5. You prefer a minimal, highly stable captioning tool without expanded AI features and interface changes.