Cisco UC Integration

Name: Cisco UC Integration
Brand: Cisco

Leader

We securely connect everything to make anything possible.

Est 1984|Valuation $449.2B|Raised $49.2B

LinkedIn 7.6M|Website|Web traffic 11.8M|FTEs 95,663|HQ San Jose, California, US

MarketsVoice & Video Calling (VoIP, UCaaS)

01Competitive Landscape

Narrative competitive analysis

- Microsoft Teams Phone: Advantageous when the organization is standardized on Microsoft 365 identity, Teams, and associated compliance tooling; published pricing and packaging tend to be explicitly documented on Microsoft pages. - Cisco/Webex: Advantageous for organizations with Cisco networking, Cisco endpoints, and CUCM investments that want to retain call control and layer cloud management or hybrid capabilities. Operational complexity and SKU management are common areas to address in procurement and deployment. - RingCentral and other UCaaS providers: May offer simpler bundled SKUs and faster onboarding for certain mid-market and SMB scenarios; enterprise buyers should evaluate survivability, network design, and security posture.

	Cisco (Webex Calling / Webex Call plan)	Microsoft Teams Phone	Zoom Phone
Starting Price (public)	Published pricing is available on vendor pages; figures vary by plan and market	Published pricing and packaging for Teams Phone are available on Microsoft pages; specific plans and fees apply	Published pricing varies by plan and region; details should be confirmed with vendor pages or sales
Suitable for	Organizations with significant Cisco networking, CUCM heritage, and Cisco endpoints seeking to integrate calling, meetings, and messaging	Organizations standardized on Microsoft 365 that require native Teams calling integration	Organizations standardized on Zoom for meetings and that plan to add phone services
Key Strength	Broad UC portfolio and documented compliance posture for Webex services (confirm current scope)	Tight integration with Microsoft 365 identity and Teams user experience	Familiar Zoom user experience for organizations already using Zoom meetings
Key Weakness	Licensing complexity and reported operational issues (porting, analytics) in some user feedback	Requires appropriate Teams licensing and user provisioning	Enterprise governance and pricing details vary by region and plan

01Competitive Landscape

Narrative competitive analysis

Microsoft Teams Phone: Advantageous when the organization is standardized on Microsoft 365 identity, Teams, and associated compliance tooling; published pricing and packaging tend to be explicitly documented on Microsoft pages.
Cisco/Webex: Advantageous for organizations with Cisco networking, Cisco endpoints, and CUCM investments that want to retain call control and layer cloud management or hybrid capabilities. Operational complexity and SKU management are common areas to address in procurement and deployment.
RingCentral and other UCaaS providers: May offer simpler bundled SKUs and faster onboarding for certain mid-market and SMB scenarios; enterprise buyers should evaluate survivability, network design, and security posture.

	Cisco (Webex Calling / Webex Call plan)	Microsoft Teams Phone	Zoom Phone
Starting Price (public)	Published pricing is available on vendor pages; figures vary by plan and market	Published pricing and packaging for Teams Phone are available on Microsoft pages; specific plans and fees apply	Published pricing varies by plan and region; details should be confirmed with vendor pages or sales
Suitable for	Organizations with significant Cisco networking, CUCM heritage, and Cisco endpoints seeking to integrate calling, meetings, and messaging	Organizations standardized on Microsoft 365 that require native Teams calling integration	Organizations standardized on Zoom for meetings and that plan to add phone services
Key Strength	Broad UC portfolio and documented compliance posture for Webex services (confirm current scope)	Tight integration with Microsoft 365 identity and Teams user experience	Familiar Zoom user experience for organizations already using Zoom meetings
Key Weakness	Licensing complexity and reported operational issues (porting, analytics) in some user feedback	Requires appropriate Teams licensing and user provisioning	Enterprise governance and pricing details vary by region and plan