Cleo

Name: Cleo
Brand: Cleo
Rating: 4.4 (654 reviews)

Cleo ... never stops.

Est 1976|Raised $37.4M|71 Ref Customers

LinkedIn 1K|Web traffic 54K|FTEs 34|HQ Rockford, Illinois, US

01Competitive Landscape

Narrative analysis

- Cleo vs IBM Sterling: IBM Sterling is often selected where enterprises prioritize deep governance and integration with IBM products; Cleo emphasizes supply-chain integration capabilities and a mix of self-service and managed delivery. - Cleo vs TrueCommerce: TrueCommerce publishes more explicit regional tiering in some markets; Cleo publishes entry pricing for WebEDI but enterprise CIC engagements are typically custom. - Cleo vs SPS Commerce: SPS Commerce has a large retail network and a managed-service orientation. Community feedback about SPS includes concerns around service levels and transaction-based costs; Cleo is positioned for buyers seeking a balance between managed services and platform control.

	Cleo (Cleo Integration Cloud / WebEDI)	IBM Sterling B2B Integration SaaS	TrueCommerce EDI Platform
Starting Price	Entry WebEDI tier in the low-hundreds per month; CIC pricing is frequently quote-based	Entry tiers presented as multi‑thousand‑dollars annually in some public pages; enterprise pricing is custom	Regional pages show entry tiers in the low-hundreds per month for some markets and enterprise pricing is custom
Primary Fit	Supply-chain teams requiring combined EDI and API integration with options for managed services; mid-market to enterprise	Enterprises seeking a broad IBM ecosystem and structured B2B governance	SMB to mid-market and enterprise customers wanting packaged EDI + ERP integration offerings
Key Strength	Focus on EDI and API integration, managed services options, broad protocol/connectivity support	Enterprise-grade breadth and governance; IBM ecosystem integrations	Clear regional tiering on some pages; packaged partner/ERP integration options
Key Weakness	Configuration complexity and learning curve reported by some users; reporting depth criticisms	Implementation and operational overhead can be substantial for some deployments	Pricing and add-on fees can increase total cost; quote-driven at enterprise scale

01Competitive Landscape

Narrative analysis

Cleo vs IBM Sterling: IBM Sterling is often selected where enterprises prioritize deep governance and integration with IBM products; Cleo emphasizes supply-chain integration capabilities and a mix of self-service and managed delivery.
Cleo vs TrueCommerce: TrueCommerce publishes more explicit regional tiering in some markets; Cleo publishes entry pricing for WebEDI but enterprise CIC engagements are typically custom.
Cleo vs SPS Commerce: SPS Commerce has a large retail network and a managed-service orientation. Community feedback about SPS includes concerns around service levels and transaction-based costs; Cleo is positioned for buyers seeking a balance between managed services and platform control.

	Cleo (Cleo Integration Cloud / WebEDI)	IBM Sterling B2B Integration SaaS	TrueCommerce EDI Platform
Starting Price	Entry WebEDI tier in the low-hundreds per month; CIC pricing is frequently quote-based	Entry tiers presented as multi‑thousand‑dollars annually in some public pages; enterprise pricing is custom	Regional pages show entry tiers in the low-hundreds per month for some markets and enterprise pricing is custom
Primary Fit	Supply-chain teams requiring combined EDI and API integration with options for managed services; mid-market to enterprise	Enterprises seeking a broad IBM ecosystem and structured B2B governance	SMB to mid-market and enterprise customers wanting packaged EDI + ERP integration offerings
Key Strength	Focus on EDI and API integration, managed services options, broad protocol/connectivity support	Enterprise-grade breadth and governance; IBM ecosystem integrations	Clear regional tiering on some pages; packaged partner/ERP integration options
Key Weakness	Configuration complexity and learning curve reported by some users; reporting depth criticisms	Implementation and operational overhead can be substantial for some deployments	Pricing and add-on fees can increase total cost; quote-driven at enterprise scale

Cleo

01Competitive Landscape

Narrative analysis

02Market Map

01Competitive Landscape

Narrative analysis

02Market Map