ConnectWise x360Recover

Name: ConnectWise x360Recover
Brand: ConnectWise
Rating: 4.6 (314 reviews)

A platform of software & services built for TSPs. Follow us for product updates, company news, business advice and more.

Est 1982|Valuation $1.5B|Raised $6.1B

LinkedIn 225K|Website|Web traffic 1.0M|FTEs 3,409|HQ Tampa, Florida, US

MarketsBackup and Data Protection Desktop as a Service (DaaS)

01Competitive Landscape

Narrative analysis

Where x360Recover tends to perform well - Designed for MSP-oriented operations with pooled storage and automated verification features. - Offers multiple deployment choices (appliance, direct-to-cloud, local cache) that support diverse MSP economics. Where competitors may be preferable - Datto: may be preferred by MSPs that prioritize a tightly integrated appliance-first BCDR workflow (subject to the buyer’s assessment of support and business practices). - Veeam: may be preferred by teams that require extensive control over repository design, immutability, and integration into broader backup strategies, and that can staff the necessary operational expertise. Adoption signals - Platform engagement metrics (e.g., industry peer-review platform mindshare) indicate growth in certain channels, but platform-specific metrics are not equivalent to audited market share.

	ConnectWise x360Recover	Datto BCDR (Kaseya)	Veeam (VCSP / SP usage)
Starting Price	Quote-based (not published broadly)	Quote-based; channel-driven pricing	License and infrastructure dependent; multiple licensing models
Typical Buyer Fit	MSPs delivering image-based backups and DR with mixed appliance/cloud deployment models	MSPs that prefer appliance-centric BCDR workflows	Organizations seeking flexible backup architecture and control over repositories
Key Strengths	Flexible deployment models (appliance, D2C, BYOC); image-based backup approach; built-in DR orchestration features	Appliance-centric integrated workflows; established position in MSP channel	Broad ecosystem, flexible repository and immutability options; widely adopted in enterprise environments
Key Weaknesses	Community reports of DR test inconsistencies, variable restore throughput in some environments, and support variability	Community reports of support and business-practice concerns after acquisition and contract rigidity	Can require more operational overhead and advanced backup engineering; licensing and architecture complexity

01Competitive Landscape

Narrative analysis

Where x360Recover tends to perform well

Designed for MSP-oriented operations with pooled storage and automated verification features.
Offers multiple deployment choices (appliance, direct-to-cloud, local cache) that support diverse MSP economics.

Where competitors may be preferable

Datto: may be preferred by MSPs that prioritize a tightly integrated appliance-first BCDR workflow (subject to the buyer’s assessment of support and business practices).
Veeam: may be preferred by teams that require extensive control over repository design, immutability, and integration into broader backup strategies, and that can staff the necessary operational expertise.

Adoption signals

Platform engagement metrics (e.g., industry peer-review platform mindshare) indicate growth in certain channels, but platform-specific metrics are not equivalent to audited market share.

	ConnectWise x360Recover	Datto BCDR (Kaseya)	Veeam (VCSP / SP usage)
Starting Price	Quote-based (not published broadly)	Quote-based; channel-driven pricing	License and infrastructure dependent; multiple licensing models
Typical Buyer Fit	MSPs delivering image-based backups and DR with mixed appliance/cloud deployment models	MSPs that prefer appliance-centric BCDR workflows	Organizations seeking flexible backup architecture and control over repositories
Key Strengths	Flexible deployment models (appliance, D2C, BYOC); image-based backup approach; built-in DR orchestration features	Appliance-centric integrated workflows; established position in MSP channel	Broad ecosystem, flexible repository and immutability options; widely adopted in enterprise environments
Key Weaknesses	Community reports of DR test inconsistencies, variable restore throughput in some environments, and support variability	Community reports of support and business-practice concerns after acquisition and contract rigidity	Can require more operational overhead and advanced backup engineering; licensing and architecture complexity