ConnectWise Reporting

Name: ConnectWise Reporting
Brand: ConnectWise
Rating: 4.6 (114 reviews)

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Est 1982|Valuation $1.5B|Raised $6.1B

LinkedIn 225K|Website|Web traffic 1.0M|FTEs 3,409|HQ Tampa, Florida, US

MarketsProfessional Service Automation (PSA)Board Reporting for Audit & Internal Controls Self-Service Analytics

01Competitive Landscape

This comparison focuses on common “BrightGauge vs. X” decisions MSPs evaluate.

Narrative competitive analysis

**Where BrightGauge tends to be selected** - Faster initial deployment for common MSP KPIs due to prebuilt gauges and MSP-focused templates. - Integration with ConnectWise data models reduces some custom data engineering compared with building a BI solution from scratch. **Where Power BI tends to be selected** - When organizations require full control: complex modeling, long data retention, custom measures, data lineage, and enterprise governance. - When Microsoft licensing and internal BI skill sets are already present. **Where MSPbots tends to be selected (per community and vendor positioning)** - When organizations want analytics paired with automation actions rather than dashboards alone. - When rapid iteration on MSP operational workflows is a priority. **Where other dashboard tools (Klipfolio/Databox) can be selected** - When the requirement is for simple cross-SaaS KPI dashboards and PSA depth is not required. **Market adoption notes** - ConnectWise remains a significant PSA/RMM platform in the MSP space, though market share has faced competition and reported shifts; reporting ecosystems often follow tool adoption patterns.

	ConnectWise Reports & Dashboards (BrightGauge)	Microsoft Power BI	MSPbots
Starting Price	Third-party listings cite a published starting price; vendor pricing varies by plan and channel	Published per-user pricing available from the vendor	Vendor pricing varies by plan; consult vendor page
Best For	MSPs using ConnectWise who want prebuilt MSP KPIs and scheduled client reports	Teams needing comprehensive modeling, visuals, and governance	MSPs seeking analytics integrated with automation workflows
Key Strength	MSP-oriented dashboards and ConnectWise integrations; scheduled client reporting capabilities	Extensive modelling capabilities, governance features, and broad connectors	Analytics combined with automation and operational workflows
Key Weakness	Reported synchronization and support issues; cost scaling concerns for some customers	Requires data engineering, integration, and licensing management	Platform fit varies; may not match deep BI feature sets

01Competitive Landscape

This comparison focuses on common “BrightGauge vs. X” decisions MSPs evaluate.

Narrative competitive analysis

Where BrightGauge tends to be selected

Faster initial deployment for common MSP KPIs due to prebuilt gauges and MSP-focused templates.
Integration with ConnectWise data models reduces some custom data engineering compared with building a BI solution from scratch.

Where Power BI tends to be selected

When organizations require full control: complex modeling, long data retention, custom measures, data lineage, and enterprise governance.
When Microsoft licensing and internal BI skill sets are already present.

Where MSPbots tends to be selected (per community and vendor positioning)

When organizations want analytics paired with automation actions rather than dashboards alone.
When rapid iteration on MSP operational workflows is a priority.

Where other dashboard tools (Klipfolio/Databox) can be selected

When the requirement is for simple cross-SaaS KPI dashboards and PSA depth is not required.

Market adoption notes

ConnectWise remains a significant PSA/RMM platform in the MSP space, though market share has faced competition and reported shifts; reporting ecosystems often follow tool adoption patterns.

	ConnectWise Reports & Dashboards (BrightGauge)	Microsoft Power BI	MSPbots
Starting Price	Third-party listings cite a published starting price; vendor pricing varies by plan and channel	Published per-user pricing available from the vendor	Vendor pricing varies by plan; consult vendor page
Best For	MSPs using ConnectWise who want prebuilt MSP KPIs and scheduled client reports	Teams needing comprehensive modeling, visuals, and governance	MSPs seeking analytics integrated with automation workflows
Key Strength	MSP-oriented dashboards and ConnectWise integrations; scheduled client reporting capabilities	Extensive modelling capabilities, governance features, and broad connectors	Analytics combined with automation and operational workflows
Key Weakness	Reported synchronization and support issues; cost scaling concerns for some customers	Requires data engineering, integration, and licensing management	Platform fit varies; may not match deep BI feature sets