ConnectWise Patch Management

Name: ConnectWise Patch Management
Brand: ConnectWise
Rating: 2.7 (1206 reviews)

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Est 1982|Valuation $1.5B|Raised $6.1B

LinkedIn 225K|Website|Web traffic 1.0M|FTEs 3,409|HQ Tampa, Florida, US

MarketsEndpoint Management (UEM)

01Competitive Landscape

Top competitor comparison (indicative, based on publicly accessible info)

Because ConnectWise does not publish straightforward list pricing for RMM patching in the sources accessed, pricing below is a best-available public reference and not definitive contract pricing. | Aspect | ConnectWise Patch Mgmt (via CW RMM / Automate) | NinjaOne | Action1 | |---|---|---|---| | Starting Price | Not publicly listed (typically available by quote) | Publishes per-device pricing ranges with lower unit pricing at higher scale | Positioned as patch-focused; public promotions have included entry-level or promotional tiers (verify current program) | | Recommended Use Case | MSPs already standardized on ConnectWise stack; those wanting vendor-reviewed update guidance and integrated RMM workflows | Teams prioritizing ease-of-use, fast onboarding, and transparent pricing ranges | Patch-focused teams wanting quick OS + third‑party patching without full PSA/RMM overhead | | Key Strength | Integration with an MSP platform; third‑party patching in CW RMM; caching option (Gateway Cache) | Strong usability reputation; clear pricing ranges; positive onboarding reports | Simplicity and rapid patching workflows; good fit for smaller teams | | Key Weakness | Community-reported support/onboarding variability; reporting trust concerns (esp Automate); pricing opacity | Pricing for some enterprise bundles still requires quotes; advanced MSP workflows may need more tooling | May lack the deep RMM/PSA integration required by larger MSP operations |

Narrative comparison

- Where ConnectWise often has advantages: If an MSP uses ConnectWise PSA/ScreenConnect and prefers a unified platform, ConnectWise RMM patching benefits from platform integration, shared policy constructs, and the ConnectWise ecosystem. - Where competitors often have advantages: When buyers prioritize clear pricing, faster onboarding, and straightforward compliance evidence, alternatives such as NinjaOne or dedicated patch management vendors are frequently cited by community members.

Market adoption / trends (qualitative)

Press and analyst outlets have described ConnectWise RMM as the successor to Automate/Command, though community sentiment suggests some buyers view the product as maturing and still evolving.

01Competitive Landscape

Top competitor comparison (indicative, based on publicly accessible info)

Because ConnectWise does not publish straightforward list pricing for RMM patching in the sources accessed, pricing below is a best-available public reference and not definitive contract pricing.

Aspect	ConnectWise Patch Mgmt (via CW RMM / Automate)	NinjaOne	Action1
Starting Price	Not publicly listed (typically available by quote)	Publishes per-device pricing ranges with lower unit pricing at higher scale	Positioned as patch-focused; public promotions have included entry-level or promotional tiers (verify current program)
Recommended Use Case	MSPs already standardized on ConnectWise stack; those wanting vendor-reviewed update guidance and integrated RMM workflows	Teams prioritizing ease-of-use, fast onboarding, and transparent pricing ranges	Patch-focused teams wanting quick OS + third‑party patching without full PSA/RMM overhead
Key Strength	Integration with an MSP platform; third‑party patching in CW RMM; caching option (Gateway Cache)	Strong usability reputation; clear pricing ranges; positive onboarding reports	Simplicity and rapid patching workflows; good fit for smaller teams
Key Weakness	Community-reported support/onboarding variability; reporting trust concerns (esp Automate); pricing opacity	Pricing for some enterprise bundles still requires quotes; advanced MSP workflows may need more tooling	May lack the deep RMM/PSA integration required by larger MSP operations

Narrative comparison

Where ConnectWise often has advantages: If an MSP uses ConnectWise PSA/ScreenConnect and prefers a unified platform, ConnectWise RMM patching benefits from platform integration, shared policy constructs, and the ConnectWise ecosystem.
Where competitors often have advantages: When buyers prioritize clear pricing, faster onboarding, and straightforward compliance evidence, alternatives such as NinjaOne or dedicated patch management vendors are frequently cited by community members.

Market adoption / trends (qualitative)

Press and analyst outlets have described ConnectWise RMM as the successor to Automate/Command, though community sentiment suggests some buyers view the product as maturing and still evolving.