ConnectWise RPA

Name: ConnectWise RPA
Brand: ConnectWise

A platform of software & services built for TSPs. Follow us for product updates, company news, business advice and more.

Est 1982|Valuation $1.5B|Raised $6.1B

LinkedIn 225K|Website|Web traffic 1.0M|FTEs 3,409|HQ Tampa, Florida, US

MarketsIT Service Desk (ITSM)Business Process Management (BPM)Workflow Automation Agent Builder Platforms

01Competitive Landscape

Narrative analysis

ConnectWise RPA differentiation: The primary differentiator is integration with the ConnectWise Asio platform, which targets workflows that tie together PSA, RMM, and CPQ and provides workflow orchestration as part of a single platform strategy.
Where alternatives excel: Rewst is frequently cited in MSP communities for broader MSP-specific integrations and faster time-to-value for cross-tool workflows. Power Automate is often preferred when processes are heavily Microsoft-centric, though it may require more customization for PSA/RMM contexts.

- ConnectWise RPA differentiation: The primary differentiator is integration with the ConnectWise Asio platform, which targets workflows that tie together PSA, RMM, and CPQ and provides workflow orchestration as part of a single platform strategy. - Where alternatives excel: Rewst is frequently cited in MSP communities for broader MSP-specific integrations and faster time-to-value for cross-tool workflows. Power Automate is often preferred when processes are heavily Microsoft-centric, though it may require more customization for PSA/RMM contexts.

Market adoption signals

ConnectWise promotes automation through events and product packaging (RPA Starter included in some RMM bundles).
Community sentiment indicates adoption is growing, while perceptions of stability and support vary.

	ConnectWise RPA	Rewst	Microsoft Power Automate
Starting Price	Quote-based / often bundled; Starter workflow engine may be included for some partners	Generally quote-based for MSPs; not consistently published	Published tiering available; varying licensing models reported
Best For	MSPs standardized on the ConnectWise stack seeking in-platform orchestration	MSPs requiring broad, MSP-specific integrations and mature automation patterns	Organizations with strong Microsoft ecosystem adoption; lighter workflows and approvals
Key Strength	Integration with the ConnectWise Asio data layer; in-ticket triggers; centralized workflow governance	MSP-focused integration breadth and perceived maturity	Broad Microsoft ecosystem integration and wide availability of templates and skills
Key Weakness	Community-reported concerns about maturity and support; pricing opacity; dependency on Asio ecosystem	Requires managing another vendor and onboarding; pricing may be significant	Not MSP-native; complex licensing for some scenarios; may require custom work for PSA/RMM contexts