Computer Solutions Inc.

Name: Computer Solutions Inc.
Brand: CSIFlorida

Computer Solutions Inc. (ORDER POWER!) is an IBM i (AS/400) native order management, catalog and fulfillment system with related implementation, customization and support services.

5 Ref Customers

Website|HQ Miami Lakes, Florida, US

MarketsMaterials Management

Published Oct 9, 2026

01Common complaints

- If you require current vendor transparency - csiflorida.com being **suspended** is a major red flag for evaluating current product support, roadmap, and security posture. - If you require modern compliance artifacts quickly - If your procurement requires SOC 2 Type II, ISO 27001, pen-test summaries, data processing addendum, etc., and these are not readily available, a modern OMS vendor may be a better fit. - If you want modern OMS/DOM capabilities - If you need distributed order orchestration across stores, marketplaces, drop-ship nodes, multiple 3PLs, real-time promise dates, and modern API ecosystems, consider IBM Sterling, Manhattan Active Omni, Oracle OM Cloud, or Fluent Commerce-type platforms. - If you lack IBM i expertise - If your organization cannot staff or source IBM i / RPG expertise, long-term sustainability risk increases. - If you need verified peer reviews - The absence of mainstream review coverage (G2/TrustRadius/Gartner Peer Insights) makes risk assessment harder compared to widely-reviewed competitors. - Current limitations acknowledged by the vendor - Not available (official website suspended). - Features on the roadmap - Not available. - Scale limitations - Historical claims indicate high scale (thousands to tens of thousands orders/day), but no current validation. - Security or compliance gaps - No public security/compliance documentation found. - API limitations or integration constraints - Not publicly documented; likely depends on version and deployment model.

02Why they buy

- Historically differentiated attributes (not independently validated in 2026) - Full-featured direct-to-customer OMS on IBM AS/400 / IBM i. - Trade coverage cited substantial installed base and high-volume order processing capability. - Where competitors clearly have advantages - Modern cloud OMS vendors generally offer: - More integrations and partner ecosystems - Current analyst coverage - More transparent security/compliance documentation - More recent user reviews and implementation references

03Field reports

**Key constraint:** There is **very little modern, enterprise-software review coverage** (G2/TrustRadius/Gartner Peer Insights) that is clearly attributable to csiflorida.com / ORDER POWER! / this specific Computer Solutions Inc. - Gartner Peer Insights - Attempted but not found - Searches did not surface a Gartner Peer Insights vendor/product page for Computer Solutions Inc. / ORDER POWER!. The accessible Gartner pages found were generic portal pages, not product reviews for CSI. - G2 - CSI/ORDER POWER presence appears as a listing with no visible ratings - G2’s Warehouse Management category includes a listing titled “ORDER POWER! — By Csiflorida” with no visible ratings. - TrustRadius - No attributable listing found - TrustRadius searches did not surface a product page clearly tied to csiflorida.com / ORDER POWER!. - Community / social (Reddit, HackerNews) - Not found (product-specific) - Searches for CSI Florida / csiflorida.com / ORDER POWER did not surface meaningful product discussions on Reddit or HackerNews. The HN results returned were unrelated keyword matches. - Local services review (Angi) - Angi lists a “COMPUTER SOLUTIONS” in Hialeah, FL with a single historical review (dated many years ago). While it may refer to the same local business name, it is not clearly tied to csiflorida.com / ORDER POWER. - Quote (positive with pricing caveat) - “I FEEL THAT COMPUTER SOLUTIONS IS A BIT PRICEY, BUT THEY KNOW WHAT THEY ARE DOING, AND THEY DO NOT DRAG IT OUT VERY LONG. THEY ARE VERY PROFESSIONAL, AND THEY ARE VERY SMART.” **Balanced interpretation** - Positive signals - At least one service review indicates professionalism and speed (but is old and not product-specific). - Historical trade coverage describes meaningful customer adoption and functional depth. - Negative / risk signals - No modern verified reviews on mainstream B2B review platforms. - Official domain suspended, which undermines trust for ongoing support, security posture, and roadmap transparency. - Historical industry coverage (not a modern “case study” but adoption claims) - Multichannel Merchant (early 2000s) describes ORDER POWER! as supporting multi-channel direct-to-customer management on IBM AS/400 and claims: - “dozens of installations with maintenance agreements and additional time-and-materials engagements” - Named customers: “REI, Price Costco, Bombay Company, USAA, Hamilton Beach, and the U.S. Navy.” - Typical scale: “average clients had several dozen users and processed thousands of orders per day,” with largest users “handling tens of thousands of orders per day during peak season.” - Critical evaluation / verification gaps - These adoption and scale metrics are: - Old (published in the early 2000s) - Not independently audited - Not confirmed to still be true today - Several named reference customers may have migrated to different platforms since publication.

04Best fit

Ideal Customer Profile Given limited current official material, this ICP is based on the product’s historical scope and platform. - Company sizes - Likely mid-market to enterprise operations that: - Run very high daily order volumes - Have dedicated fulfillment/warehouse operations - Industries and verticals - Multi-channel retail - Catalog/mail-order businesses - Fulfillment and direct response commerce - Roles and personas - VP/Director of Operations - Fulfillment/Warehouse leadership - IT Director / IBM i Systems Manager - Customer Service / Call Center leadership - Pain points addressed - Coordinating order entry, fulfillment, and inventory control across channels - Warehouse operations, picking/packing/shipping integration - Qualification criteria (great fit) - Existing IBM i environment and staff capability - Need for integrated catalog/call-center workflows tightly coupled to fulfillment - Deal disqualifiers (poor fit) - Need for cloud-first architecture and rapid modern integrations - Strict security/compliance requirements that require current audited reports and published controls - Preference for vendors with extensive modern review coverage and active public documentation

05The pitch

What the product does (core value proposition in objective terms)

- Computer Solutions Inc. (CSI Florida / the vendor’s primary domain) appears to be historically known for an IBM midrange (AS/400 / IBM i) based order management / catalog / fulfillment system branded ORDER POWER!, plus related modules and services (implementation, custom development, support). This characterization is derived from third‑party industry coverage and legacy documentation that name Computer Solutions, Inc. and reference the Hialeah/Miami Lakes address and phone number. - CSI has also been referenced as offering Direct500, an add‑on eCommerce/order entry solution historically integrated with Sage MAS 500 / Sage 500 ERP in industry comparison charts.

Target market and market positioning

- Target users (historical positioning) - Mid‑market to enterprise organizations running high‑volume, multi‑channel order intake (catalog, call center, mail order, early e‑commerce), plus fulfillment/warehouse operations. - Companies that were (or remain) committed to the IBM i (AS/400) ecosystem, and that prefer a vertically‑oriented OMS/fulfillment suite rather than a generic ERP order entry module. - Positioning - Historically positioned as a full‑featured direct‑to‑consumer / mail‑order management platform on IBM AS/400, with integrated purchasing, warehousing, and accounting.

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