Datamed

Name: Datamed
Brand: Datamed

40 years of experience in the development of software for analytical laboratories, especially in the medical field.

Est 1982|26 Ref Customers

LinkedIn 227|Website|FTEs 20|HQ Givisiez, Fribourg, CH

Published Sep 1, 2026

01Common complaints

- If public, independently validated security/compliance attestations are required - If procurement policy mandates SOC 2 Type II and/or ISO 27001 evidence available via a public trust center, the vendor’s public materials as reviewed may not satisfy that requirement. - If your organization is consolidating on a single large EHR vendor’s LIS module - In environments standardizing on an EHR vendor’s LIS (for example Epic Beaker), adopting or retaining a third-party LIS may be strategically misaligned. - If transparent public pricing is required for fast self-serve procurement - The vendor appears to operate a sales-led procurement model with contract-specific pricing. - If extensive third-party review coverage is required - Limited presence on major software review platforms increases the need for direct references and deeper procurement due diligence. - Current limitations acknowledged by the vendor - No public “known issues” page or product roadmap was identified in the materials reviewed. - Roadmap / not-yet-available features - A public product roadmap was not found in the sources reviewed. - Scale limitations - The vendor states DGLab supports complex multi-site organizations and DGLab Easy supports smaller laboratories, but no performance benchmarks or published scale ceilings were located. - Security or compliance gaps - ISO 9001 certification is documented; security-specific attestations such as SOC 2 or ISO 27001 were not publicly documented in the reviewed sources. - API limitations or integration constraints - Details such as supported messaging standards (HL7 v2/v3, FHIR, ASTM), interface engine options, and API availability were not clearly enumerated in the public materials reviewed. Procurement should request a detailed interface and API specification.

Deal disqualifiers: what makes a poor fit

Procurement requirements that mandate public SOC 2 or ISO 27001 attestations (not publicly documented for this vendor).
Organizations that require extensive, publicly available peer reviews and benchmark comparisons.
Global multi-country rollouts requiring a large international services footprint.

02Why they buy

- Product variants covering small to complex labs - The vendor provides DGLab (full) and DGLab Easy (small labs), offering product variants intended for different laboratory sizes. - Emphasis on interfacing and integration capabilities - The vendor highlights interfaces across analyzers, LIS-to-LIS collaboration, EHR integration, and ERP connections, as well as custom secure exchange solutions. - SaaS option with usage-based pricing framing - The vendor describes a per-analysis pricing option for SaaS deployments; this may suit some small laboratories but requires modelling for long-term cost implications. - Counterbalance: where competitors may have advantages - Larger LIS vendors may offer broader module breadth (pathology, genomics, transfusion), a larger implementation partner ecosystem, formalized security trust centers, and more public peer-review coverage.

03Field reports

Important note on review availability

Datamed SA is a regional LIS vendor. Major B2B review platforms often have limited coverage for niche regional vendors.
During research, no Datamed SA product listing on major review sites was found.
A similarly named vendor/product appeared in search results but was determined to be a different entity and not evidence about this Swiss vendor.

Community/social signal (limited and ambiguous)

A forum thread referencing "Datamed" in a different national context appears unrelated to the Swiss vendor and contains usability/data-retention concerns for that other system; it should not be attributed to Datamed SA.

Employee sentiment (proxy indicator; not customer reviews)

- Public employee review sites contain a small number of reviews for entities named "Datamed," with mixed feedback. - Positive mentions: salary, location, team, office space. - Negative mentions: limited experienced management and development resources; constrained professional development in some reviews. - Employee reviews are not equivalent to customer outcomes but can correlate with product development velocity and support quality.

Procurement recommendations

Public customer reviews for Datamed SA are scarce. Procurement teams are advised to:
- request reference calls with laboratories comparable in size and discipline
- request uptime and support metrics and escalation process documentation
- validate integration claims with at least one live interface reference

Public case studies

No detailed public customer case studies with quantified outcomes (turnaround time improvement percentages, cost savings, error reduction rates) were located on the vendor site during this research.

What the acquisition press release describes (not a case study)

The TSS press release describes Datamed’s solutions as covering multiple laboratory disciplines and lists core LIS functions (instrument interfacing, results validation/distribution, invoicing, connected prescriptions). These descriptions are functional and not outcome-based.

Critical evaluation

The absence of public, quantified outcomes means procurement should request named references, before/after metrics with methodology, and any accreditation-related audit evidence to substantiate ROI and operational claims.

04Best fit

Company sizes

DGLab Easy indicates fit for small labs (practice or small clinic labs).
DGLab indicates fit for mid-to-large labs and multi-site organizations.

Industries and verticals where adoption is strongest

Clinical medical laboratories (hospital and private).
Common clinical laboratory disciplines (clinical chemistry, hematology, etc.).
Agro/food analysis laboratories (DGLab Agro).

Roles and personas

Economic buyers
- Laboratory director / head of laboratory
- Hospital CIO / IT leadership
Key users
- Laboratory technologists and supervisors
- LIS analysts / lab informatics staff
- Billing / administrative staff responsible for invoicing

Pain points and challenges the product addresses

Centralizing laboratory workflow and result handling within a single LIS.
Connecting analyzers to LIS and exporting results to EHR systems.
Automating ordering, sampling, and result access using web components such as DGWeb.

Qualification criteria: what makes a fit

Switzerland-based laboratories that prefer a locally based vendor and Swiss hosting.
Laboratories requiring configurable workflows and multiple instrument interfaces.
Small laboratories seeking a baseline dictionary/workflow to accelerate go-live (DGLab Easy).

05The pitch

What the product does (core value proposition in objective terms)

- Datamed SA is a Swiss vendor of laboratory informatics software focused on Laboratory Information Systems (LIS) for hospital laboratories and private medical analysis laboratories. - The core product family centers on DGLab (full LIS) with variants for smaller labs (DGLab Easy) and agro/food testing contexts (DGLab Agro), plus web/prescription and results access components (DGWeb), and a Business Intelligence module. - Positioning claim (vendor): "simple, reliable and adapted to your needs." The vendor highlights integrations (analyzers, other LIS, EHR/EPR, ERP) and offers SaaS deployment options.

Target market and market positioning

Primary target segments
- Mid-to-large hospital and private labs (DGLab).
- Small labs such as practice labs or smaller clinic labs (DGLab Easy).
- Agri-food testing labs (DGLab Agro).
Geographic focus appears primarily Switzerland (website languages and references to Swiss hosting and Swiss clients), with integration messaging aligned to Swiss healthcare workflows.

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