Digras

Name: Digras
Brand: Digras

Softwareinnovation für Gebäudereiniger und -dienstleister

Est 1995|5 Ref Customers

LinkedIn 43|Website|FTEs 8|HQ Germering, Bavaria, DE

MarketsPayroll & Compensation Management Time, Attendance, & Leave Management ERP

Published Oct 15, 2026

01Common complaints

- If third-party review coverage is a procurement requirement - Organizations that rely heavily on independent review platforms (G2, TrustRadius, Gartner Peer Insights) for short-listing may find limited public review coverage for DIGRAS in the materials reviewed. - If published pricing transparency is a gating procurement requirement - Organizations that require published subscription tiers for direct cost comparisons may prefer competitors that publish pricing information. - If detailed cloud-security documentation and certifications are required before engagement - If procurement requires SOC 2/ISO certificates, third-party pen test summaries, or detailed cloud architecture documentation prior to engaging, the publicly available vendor materials reviewed did not include these artifacts. - If the organization has only very simple requirements - Organizations needing only basic time tracking or simple invoicing may find a full ERP solution to be more complex and higher cost than necessary; a lightweight vertical SaaS solution or standalone tools may be more appropriate. - Current limitations acknowledged by the vendor - No explicit product limitations section was found in the publicly accessible vendor materials. - Features on the roadmap (not yet available) - Roadmap details were not publicly documented in the materials reviewed. - Scale limitations - The vendor describes suitability for large operations, but no independent performance benchmarking or large-deployment case studies were found in the accessible materials. - Security/compliance gaps (public documentation) - No publicly documented SOC 2 or ISO 27001 certificates were found in the materials reviewed. - API limitations or integration constraints - No public API documentation was found in the materials reviewed. Integration signals from third-party products indicate DIGRAS is considered a target for time-tracking and payroll interfaces in the broader ecosystem; buyers should request technical integration documentation and sample files.

02Why they buy

- Differentiators listed in vendor material (phrased neutrally) - Industry focus: the product is developed specifically for cleaning contractors and facility service providers rather than being a generic ERP adapted to the sector. - Modular architecture: customers can license selected modules and expand functionality over time. - Deployment options: the product supports customer-managed server deployments as well as hosted deployments. - Document management integration: product documentation describes workflows linking scanned or ingested documents to accounting and invoicing processes. Where competitors may have advantages (balanced view) - Mendato - Vendor-published pricing tiers and a self-service trial model may simplify procurement and initial evaluation for smaller organizations. - SAPHIR - Vendor messaging emphasizes a long vendor history and curated customer testimonial content on the vendor site; buyers should validate these claims with references.

03Field reports

Coverage limitations (important)

Major English-language B2B review platforms (G2, TrustRadius, Gartner Peer Insights) did not surface clear DIGRAS product pages or customer reviews in accessible search results. As a result, this section leans on vendor statements, competitor materials, and employer-review sites for context; those sources have limitations and potential bias.

Vendor claims that imply customer value (not independently verified)

The vendor states potential cost reductions from consolidating administrative workflows in a single system; this is a vendor claim and should be validated with customer references and measurable KPIs.
The vendor documents support offerings and frequent product updates; specific SLA metrics or independent response-time measurements were not provided publicly.

External testimonials found (not for DIGRAS specifically)

Competitors publish customer quotes and ratings on their own channels; these appear on competitor sites and should be treated as provider-provided marketing content rather than independent verification.

Employee sentiment (not a substitute for customer reviews, but may correlate with support/implementation outcomes)

Employer-review sites show a small number of employee reviews for SoftSystem that indicate mixed workplace sentiment; these are employee perspectives and do not directly measure product performance or customer satisfaction.

DIGRAS case studies

No detailed, independently verifiable DIGRAS case studies with quantified KPIs were found in the accessible sources. Buyers should request customer references from the vendor segmented by company size and use case.

Competitor case-story signals (context for expected outcomes in the niche)

Competitors publish customer stories and descriptive examples on vendor sites; these provide context for potential outcomes but are vendor-supplied and should be validated independently.

What to ask DIGRAS for (to close the evidence gap)

- References by segment: - Small operator (local / single-site operators) - Mid-market (regional multi-site operators) - Large multi-site (enterprise-level operators) - Concrete metrics to request: - Reduction in payroll corrections - Invoice cycle time improvement - Reduction in paper work orders (reported as a share of total) - Time-to-close month-end after go-live - Methodology questions: - How baselines were measured - Whether reported improvements were independently audited or self-reported

04Best fit

- Company sizes (estimated from vendor messaging) - Small: small teams of cleaners with a small number of office/admin users — suitable for modular entry - Mid-market: mid-sized operations with multiple sites and moderate staff — likely to benefit from integrated scheduling, time capture, and payroll-related processing - Large: very large operations with many cleaners — vendor messaging indicates suitability for large operations, but buyers should request benchmarking and references for large-scale deployments - Industries and verticals - Commercial building cleaning and facility services (core vertical) - Roles and personas - Decision makers: - Owner / Managing Director - Operations / Dispatch Manager - Finance Lead (billing, controlling) - HR / Payroll Lead - IT Lead (particularly for on-premises deployments) - End users: - Back-office staff handling quotes, invoices, and document workflows - Supervisors and field staff using mobile modules for scheduling and documentation - Pain points the product addresses (per vendor documentation) - Centralizing administrative workflows and data that are otherwise spread across multiple tools - Managing complex site/object-based operations (sites, contacts, complaints, invoice history) - Reducing paper-based processes through document management features - Qualification criteria (what makes a good fit) - Buyers seeking a cleaning-industry-specific ERP rather than a generic accounting and time tracking combination - Requirement for on-premises deployment options - Sufficient operational complexity (multiple sites, many employees, compliance reporting) to justify an ERP investment - Deal disqualifiers (what makes a poor fit) - If procurement requires independently documented security certifications (e.g., common industry standards) and the vendor cannot provide them - If a buyer needs fully transparent, published SaaS pricing and a rapid, self-serve trial without sales engagement

05The pitch

What the product does (core value proposition in objective terms)

- DIGRAS is a German ERP and industry solution developed for building cleaning companies ("Gebäudereiniger" / "Gebäudedienstleister"). The software provides modules to support commercial back-office processes including quoting, order processing, payroll-related processes, time planning, post-calculation/controlling, and document management. - The vendor describes the product as modular, allowing customers to license selected modules and use mobile modules for on-site activities.

Target market and market positioning

Target market: German-speaking commercial cleaning and facility services companies, ranging from very small firms with minimal administrative staff to large enterprises.
Positioning: a cleaning-industry focused ERP intended to provide broader coverage across multiple administrative functions compared with standalone point tools (time tracking, scheduling, invoicing).

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