EKM Systems

Name: EKM Systems
Brand: EKM Systems
Rating: 4.3 (3171 reviews)

Sell more with an online shop that never stops evolving with our Evolution Mode 💻 www.ekm.com

Est 2002|20 Ref Customers

LinkedIn 3K|Website|Web traffic 22K|FTEs 151|HQ Preston, England, GB

MarketseCommerce Software

01Competitive Landscape

Narrative analysis

Where EKM may be chosen - Merchants that prefer a single accountable vendor and direct vendor-provided assistance (for onboarding, migration, or operational support) may find the vendor’s combined platform and support model aligns with their procurement preferences. - UK-centric merchants that require support during local business hours and vendor familiarity with UK market practices may favor the vendor’s offering. Where Shopify typically has competitive advantages - Marketplace breadth and extensibility: Shopify’s app store, themes, and developer market are larger, which supports a wider range of integrations and third-party services. - International selling and multi-market scale: Shopify provides features and partner ecosystems that facilitate international expansion. - Lower headline entry pricing, though real TCO can increase with addons and apps. Where BigCommerce typically has competitive advantages - Platform-first commerce capabilities with strong built-in functionality and API support. - Suited for merchants anticipating more extensive customization without moving to an open-source solution. Competitive pressure point for EKM - The vendor’s headline pricing presentation places it in a higher investment category for merchants; this increases scrutiny on feature parity, operational reliability, and change management compared with lower-cost entry alternatives.

	EKM (vendor)	Shopify	BigCommerce
Starting Price	Vendor headline plan presented at a published premium monthly headline price; historical lower tiers are reported on third-party pages and may remain available depending on vendor policy	Entry tier typically displayed at a published entry-level price (varies by billing term and promotions)	Pricing varies; BigCommerce Essentials tiers and GMV thresholds apply for higher plans; pricing presentation differs by region
Best suited for	UK/Ireland SMEs seeking an integrated vendor-provided service bundle and assigned support resources	Broad range from SMB to enterprise; large ecosystem; strong third-party developer and agency market	Mid-market/scale merchants seeking robust built-in commerce capabilities, APIs, and less reliance on app-market composition
Key Strength	Vendor-provided support model with assigned support contacts; UK market familiarity; integrated payment options	Large app ecosystem, themes, and developer/agency market; strong multi-channel capabilities	Feature depth for commerce use-cases, extensibility via APIs, and multi-store or complex catalog scenarios (plan-dependent)
Key Weakness	Reported issues with change communication, a smaller third-party ecosystem, and pricing/value concerns in some customer feedback	App and theme costs can increase TCO; third-party payment fees apply if not using Shopify Payments	GMV thresholds and some features gated to higher plans; may require technical resources for customization

01Competitive Landscape

Narrative analysis

Where EKM may be chosen

Merchants that prefer a single accountable vendor and direct vendor-provided assistance (for onboarding, migration, or operational support) may find the vendor’s combined platform and support model aligns with their procurement preferences.
UK-centric merchants that require support during local business hours and vendor familiarity with UK market practices may favor the vendor’s offering.

Where Shopify typically has competitive advantages

Marketplace breadth and extensibility: Shopify’s app store, themes, and developer market are larger, which supports a wider range of integrations and third-party services.
International selling and multi-market scale: Shopify provides features and partner ecosystems that facilitate international expansion.
Lower headline entry pricing, though real TCO can increase with addons and apps.

Where BigCommerce typically has competitive advantages

Platform-first commerce capabilities with strong built-in functionality and API support.
Suited for merchants anticipating more extensive customization without moving to an open-source solution.

Competitive pressure point for EKM

The vendor’s headline pricing presentation places it in a higher investment category for merchants; this increases scrutiny on feature parity, operational reliability, and change management compared with lower-cost entry alternatives.

	EKM (vendor)	Shopify	BigCommerce
Starting Price	Vendor headline plan presented at a published premium monthly headline price; historical lower tiers are reported on third-party pages and may remain available depending on vendor policy	Entry tier typically displayed at a published entry-level price (varies by billing term and promotions)	Pricing varies; BigCommerce Essentials tiers and GMV thresholds apply for higher plans; pricing presentation differs by region
Best suited for	UK/Ireland SMEs seeking an integrated vendor-provided service bundle and assigned support resources	Broad range from SMB to enterprise; large ecosystem; strong third-party developer and agency market	Mid-market/scale merchants seeking robust built-in commerce capabilities, APIs, and less reliance on app-market composition
Key Strength	Vendor-provided support model with assigned support contacts; UK market familiarity; integrated payment options	Large app ecosystem, themes, and developer/agency market; strong multi-channel capabilities	Feature depth for commerce use-cases, extensibility via APIs, and multi-store or complex catalog scenarios (plan-dependent)
Key Weakness	Reported issues with change communication, a smaller third-party ecosystem, and pricing/value concerns in some customer feedback	App and theme costs can increase TCO; third-party payment fees apply if not using Shopify Payments	GMV thresholds and some features gated to higher plans; may require technical resources for customization