1. **The organization cannot clearly explain the system to employees.** If it is not feasible to clearly describe what is analyzed, at what granularity, and how outputs will be used, adoption is likely to damage trust.
2. **Vendor transparency is required immediately.** With erudit.ai currently listed for sale, organizations that require immediate access to vendor documentation, a stable trust center, and live support should defer procurement until the product and operating entity are verifiable.
3. **The preference is for survey-driven engagement tools.** Organizations that favor explicit consent mechanisms and survey-based feedback loops may find survey-first vendors a better match.
4. **Microsoft-native privacy guardrails are a procurement requirement.** In Microsoft 365 environments, Viva Insights may meet privacy and integration needs without additional vendor risk.
5. **Public compliance artifacts are required at contract signing.** If immediate access to public SOC 2/ISO evidence, DPA templates, or similar artifacts is necessary, consider vendors with established trust centers and public audit reports.