Expedience Software is a proposal automation and RFP response toolset that operates inside Microsoft Word. It is designed to enable sales and proposal teams to assemble consistent, branded Word documents by reusing approved content from a structured library and automating formatting-intensive sections (templates, styles, numbering, tables). The vendor also describes integrations with Microsoft Copilot and AI-assisted drafting features that run within the Word environment.
Document assembly capabilities described by the vendor include:
- Assembling proposals, statements of work (SOWs), and RFP responses from existing content and from spreadsheet inputs for tables and pricing.
- Access to a content library (referred to by the vendor as "trusted content") accessible from within Word.
- Management of RFP response workflows within Word (requirements capture, bid/no-bid decisions, assignments, clarification questions), per vendor materials.
- Integration with Microsoft Copilot/AI features inside Word; the vendor positions certain security aspects as relying on operation within customer-controlled environments.
Primary product characteristic: a Microsoft Word–centric approach intended to minimize context switching to web interfaces and to leverage Word's native editing and formatting model. This approach introduces both advantages and constraints (see Competitive Landscape and Known Limitations).