Faber Technologies

Name: Faber Technologies
Brand: Faber Technologies

Where construction companies connect with a global construction workforce.

Est 2016|Raised $240K|9 Ref Customers

LinkedIn 6K|Website|Web traffic 15K|FTEs 46|HQ Vancouver, British Columbia, CA

Published Sep 19, 2026

01Common complaints

Select alternatives when:

enterprise security assurances (SOC 2 reports, pen-test disclosures, data residency controls) are required and cannot be confirmed by the vendor
transparent pricing up front is necessary to compare markups and total hourly bill rates—Faber requires a pricing request
billing/no-show disputes cannot be tolerated without contractual protections; community reports indicate disputes have occurred
operations are outside Faber’s established markets and job availability is likely to be limited

Select alternatives when: - enterprise security assurances (SOC 2 reports, pen-test disclosures, data residency controls) are required and cannot be confirmed by the vendor - transparent pricing up front is necessary to compare markups and total hourly bill rates—Faber requires a pricing request - billing/no-show disputes cannot be tolerated without contractual protections; community reports indicate disputes have occurred - operations are outside Faber’s established markets and job availability is likely to be limited

Deal disqualifiers

Not a good fit when:

published SOC 2 / ISO documentation, SSO/SAML, and enterprise-grade audit logs are required
guaranteed SLAs, formal dispute handling, and mature procurement terms are mandatory
jobs require highly specialized trades not represented on the platform in a given region

Known limitations from users/reviews

Login problems and app performance issues reported in multiple reviews
Delayed or inconsistent notifications noted in review summaries
Support responsiveness is inconsistent across reports
Job scarcity reported in certain periods and regions

Vendor-acknowledged limitations / roadmap

App Store “What’s New” notes performance improvements and changes (e.g., updates to hours management and rating feedback). No public product roadmap with dated commitments was located.

Scale limitations

Not publicly documented (for example, max number of projects, users, or concurrency limits are not published).

Compliance gaps

No public SOC 2 or ISO documentation located; enterprises should treat this as a gating risk until verified by the vendor.

02Why they buy

Capabilities supported by evidence (not marketing claims)

Construction specialization: Product documentation and in-app workflows are oriented to construction use cases (project creation, matching, hours approval).
Ratings/reviews and worker profiles: The marketplace exposes worker profiles and mutual rating functionality.
Potential operational cost reductions: The Prime Staffing acquisition narrative includes vendor-published cost reductions after migration to Faber’s software; this claim is unverified and should be validated by buyers.

- **Construction specialization:** Product documentation and in-app workflows are oriented to construction use cases (project creation, matching, hours approval). - **Ratings/reviews and worker profiles:** The marketplace exposes worker profiles and mutual rating functionality. - **Potential operational cost reductions:** The Prime Staffing acquisition narrative includes vendor-published cost reductions after migration to Faber’s software; this claim is unverified and should be validated by buyers.

Areas where competitors appear advantaged

Public compliance/security transparency: Competitors in HR/workforce software commonly publish SOC 2 and SSO details; no such documentation was found publicly for Faber.
Pricing transparency: Some competitors publish clearer pricing mechanics than Faber’s gated pricing approach.

03Field reports

Review-platform availability (G2 / TrustRadius / Gartner Peer Insights)

No accessible, product-specific Gartner Peer Insights review page for Faber Connect was located via open web search; Gartner properties can be restricted or require login.
No credible, product-specific listing for Faber Connect was located on G2 or TrustRadius in accessible searches.

Given the lack of mainstream B2B SaaS review coverage, the most concrete user feedback came from mobile app store ratings/review aggregators, Reddit threads, BBB profile, and Indeed company reviews (employment-focused).

- No accessible, product-specific Gartner Peer Insights review page for Faber Connect was located via open web search; Gartner properties can be restricted or require login. - No credible, product-specific listing for Faber Connect was located on G2 or TrustRadius in accessible searches. Given the lack of mainstream B2B SaaS review coverage, the most concrete user feedback came from mobile app store ratings/review aggregators, Reddit threads, BBB profile, and Indeed company reviews (employment-focused).

App Store / mobile review signals (workers)

Google Play / Android (via Chrome-Stats / AndroidRank aggregations):

Aggregators report an average rating in the mid-4 range with a moderate number of ratings (hundreds) and review summaries.
Android install counts are reported in the thousands and the rating distribution shows predominantly high ratings alongside a non-trivial share of one-star reviews.

Representative positive quotes (Google Play review excerpts shown via aggregators):

“Great app for temp jobs.” (Jan 29, 2025)
“These guys put me to work right away… Today I’m on the job… realized they were a legitimate agency. Would recommend.” (Dec 3, 2024)

Representative negative quotes (Google Play review excerpts shown via aggregators):

“The app doesn’t let me log in at all. It doesn’t work at all… do not recommend” (Jan 7, 2025)
“Waste of time… Had 1 job posting that eventually canceled…” (Oct 2, 2024)
“lazy staff and they never reply…” (Mar 8, 2023)

iOS (Faber Work):

Apple App Store shows a high average rating with a modest rating footprint (low hundreds) for Faber Work (worker app); ratings skew positive but the sample size should be considered when interpreting satisfaction.

**Google Play / Android (via Chrome-Stats / AndroidRank aggregations):** - Aggregators report an average rating in the mid-4 range with a moderate number of ratings (hundreds) and review summaries. - Android install counts are reported in the thousands and the rating distribution shows predominantly high ratings alongside a non-trivial share of one-star reviews. Representative positive quotes (Google Play review excerpts shown via aggregators): - “Great app for temp jobs.” (Jan 29, 2025) - “These guys put me to work right away… Today I’m on the job… realized they were a legitimate agency. Would recommend.” (Dec 3, 2024) Representative negative quotes (Google Play review excerpts shown via aggregators): - “The app doesn’t let me log in at all. It doesn’t work at all… do not recommend” (Jan 7, 2025) - “Waste of time… Had 1 job posting that eventually canceled…” (Oct 2, 2024) - “lazy staff and they never reply…” (Mar 8, 2023) **iOS (Faber Work):** - Apple App Store shows a high average rating with a modest rating footprint (low hundreds) for Faber Work (worker app); ratings skew positive but the sample size should be considered when interpreting satisfaction.

Contractor-side app (Faber Connect)

Apple App Store for Faber Connect (contractor app) shows a perfect rating but from an extremely small sample (single-digit ratings), which is too small to generalize.

Reddit / community discussions (construction job + staffing experience)

A Reddit thread in r/VancouverJobs includes mixed experiences:

Some users recommend alternatives and question the need for an app in certain contexts.
A negative comment alleges billing/fraud-like experience: “SCAM… billed them for the week… then suddenly start spamming my card… reporting them for fraud…” (Nov 14, 2024). This is an unverified allegation.
Other commenters suggest the contractor could have monitored hours or removed a worker in the app, noting that poor matches can occur at temp agencies.
Another comment reports inability to log in and lack of human support.

This thread is not independent verification, but it signals perceived risks: no-shows, disputes, and variable support responsiveness.

A Reddit thread in r/VancouverJobs includes mixed experiences: - Some users recommend alternatives and question the need for an app in certain contexts. - A negative comment alleges billing/fraud-like experience: “SCAM… billed them for the week… then suddenly start spamming my card… reporting them for fraud…” (Nov 14, 2024). This is an unverified allegation. - Other commenters suggest the contractor could have monitored hours or removed a worker in the app, noting that poor matches can occur at temp agencies. - Another comment reports inability to log in and lack of human support. This thread is not independent verification, but it signals perceived risks: no-shows, disputes, and variable support responsiveness.

BBB profile

BBB’s listing states:

Faber Technologies Inc is not BBB accredited, but a high BBB rating is displayed on the profile page.
The profile lists it under staffing agencies, construction services, and smartphone software.

BBB listing provides business metadata but does not alone prove widespread customer satisfaction.

Why customers appeared to choose Faber (themes)

Across app reviews and community snippets, users reported choosing Faber for:

rapid placement in available shifts
flexibility for supplemental income (temporary/shift work)
an app-based workflow compared with traditional agencies

Why some users report dissatisfaction or leave (themes)

Common complaint themes from accessible sources:

login and app reliability issues
limited volume of jobs in some periods/markets
notification timing problems (notifications after shift start)
variable support responsiveness

Acquisition case example: Prime Staffing (Edmonton)

Faber’s press announcement describes the Prime Staffing transaction:

Vendor-published claims include increased profitability and a substantial reduction in operating costs after migration to Faber’s software and consolidation of physical branch operations.

Critical evaluation:

The reported reduction is vendor-published in a press release; no methodology, baseline, or independent validation was provided.
Cost reduction may reflect elimination of physical branches and digitization of processes, but could also shift costs (e.g., technology fees, support overhead). Buyers should request:
- pre/post cost categories included
- time period of measurement
- impacts on fill rate, quality, safety incidents, and customer satisfaction

No other formal third-party case studies with independently validated ROI were found in accessible sources.

Faber’s press announcement describes the Prime Staffing transaction: - Vendor-published claims include increased profitability and a substantial reduction in operating costs after migration to Faber’s software and consolidation of physical branch operations. Critical evaluation: - The reported reduction is vendor-published in a press release; no methodology, baseline, or independent validation was provided. - Cost reduction may reflect elimination of physical branches and digitization of processes, but could also shift costs (e.g., technology fees, support overhead). Buyers should request: - pre/post cost categories included - time period of measurement - impacts on fill rate, quality, safety incidents, and customer satisfaction No other formal third-party case studies with independently validated ROI were found in accessible sources.

04Best fit

Best-fit company sizes

Based on positioning and available signals:

Small to mid-sized construction contractors that need flexible labor without building a full internal recruiting function.
Larger enterprises could use Faber in specific regions but may require additional security and compliance assurances.

Industries/verticals

Commercial and residential construction and specialty trades that scale crews frequently.

Roles/personas

Decision makers: owners, operations managers, project managers, superintendents.
End users: site supervisors, foremen, HR/payroll coordinators.

Fit qualifiers

Appropriate when:

rapid staffing is required for variable workloads
work acceptance and no-show handling can be managed through an app workflow
operations are located in geographies where Faber has sufficient worker density

05The pitch

What the product does (objective value proposition)

On the contractor side, Faber provides tools to source workers for short-notice needs and manage administrative steps (e.g., approvals, hours) through a mobile app and desktop portal. The App Store listing describes screening, matching, ratings/reviews, and HR and payroll support features for contractors.

Faber Technologies, Inc. operates Faber Connect (contractor-facing) and Faber Work (worker-facing), a two-sided marketplace focused on the construction industry. The platform’s core function is to match construction companies/contractors with general and skilled labor for short-term or longer engagements, with workflow support for requesting workers, reviewing profiles, managing hours, and handling payroll-related processes. On the contractor side, Faber provides tools to source workers for short-notice needs and manage administrative steps (e.g., approvals, hours) through a mobile app and desktop portal. The App Store listing describes screening, matching, ratings/reviews, and HR and payroll support features for contractors.

Target market and positioning

Primary market: Construction employers needing hourly/temporary-to-longer duration labor (general labor and trades) and construction workers seeking shifts.
Geography: Evidence indicates operations focused on Canada (Vancouver HQ) with a listed U.S. address in Texas; marketing materials and help docs frequently reference Canada.
Positioning: Technology-enabled staffing marketplace rather than a project management suite. The platform competes more directly with on-demand labor marketplaces and construction staffing agencies than with project-management platforms.

- **Primary market:** Construction employers needing hourly/temporary-to-longer duration labor (general labor and trades) and construction workers seeking shifts. - **Geography:** Evidence indicates operations focused on Canada (Vancouver HQ) with a listed U.S. address in Texas; marketing materials and help docs frequently reference Canada. - **Positioning:** Technology-enabled staffing marketplace rather than a project management suite. The platform competes more directly with on-demand labor marketplaces and construction staffing agencies than with project-management platforms.

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