FacilityOS (fka iLobby)

Name: FacilityOS (fka iLobby)
Brand: FacilityOS (fka iLobby)

The Global Leader in Facility, Asset, and Visitor Management | 30%+ of Fortune 500

Est 2014|Raised $135.9M|2 Ref Customers

LinkedIn 31K|Web traffic 46K|FTEs 193|HQ North York, Ontario, CA

MarketsVisitor Management

01Competitive Landscape

Narrative competitive analysis

- **FacilityOS vs Envoy:** Envoy is commonly selected by technology-centric offices due to a free entry plan and user interface focus. FacilityOS is positioned toward compliance-heavy and industrial contexts and publishes hardware-inclusive packages. - **FacilityOS vs Sine:** Sine publishes granular per-site pricing and usage tiers; FacilityOS emphasizes a broader facility operations platform and includes hardware/support in some packages. - **FacilityOS vs Sign In App:** Sign In App emphasizes simpler annual per-site plans, attractive to smaller organizations; FacilityOS is often chosen when enterprises require integrated compliance workflows across multiple facility functions.

Customer testimonials comparing vendors

Public review snippets show decision factors such as customization limits, perceived cost, and connectivity problems driving evaluations of alternatives like Envoy, Sine, and Sign In App.

Market adoption signals

Vendor statements reference broad deployments and presence in multiple countries. Independent corroboration for specific scale claims was limited in publicly available sources; such claims should be validated through references.

	FacilityOS	Envoy Visitors	Sine by Honeywell
Starting Price	Entry-level monthly plan; some VisitorOS tiers publicly list bundled hardware and support	Free/basic entry tier with paid per-location tiers available	Per-site tiered monthly plans with clear tiering
Typical Fit	Regulated, multi-site environments needing compliance workflows across visitors/contractors/emergency/logistics	Modern offices seeking polished visitor experience and fast adoption; strong SMB-to-mid market	Sites needing visitor/contractor/staff check-ins with clear tiering and Honeywell ecosystem option
Key Strength	Modular platform that extends beyond visitor sign-in to address additional facility operations	Ease of adoption, free entry plan, strong UX and common workplace integrations	Transparent tiering and strong positioning for high check-in volumes; SAML SSO available in higher tiers
Key Weakness	Reported concerns around customization, cost, and some connectivity/reliability reports	Enterprise compliance-heavy needs may require custom pricing and integrations	May be less tailored to complex regulated workflows depending on deployment

01Competitive Landscape

Narrative competitive analysis

FacilityOS vs Envoy: Envoy is commonly selected by technology-centric offices due to a free entry plan and user interface focus. FacilityOS is positioned toward compliance-heavy and industrial contexts and publishes hardware-inclusive packages.
FacilityOS vs Sine: Sine publishes granular per-site pricing and usage tiers; FacilityOS emphasizes a broader facility operations platform and includes hardware/support in some packages.
FacilityOS vs Sign In App: Sign In App emphasizes simpler annual per-site plans, attractive to smaller organizations; FacilityOS is often chosen when enterprises require integrated compliance workflows across multiple facility functions.

Customer testimonials comparing vendors

Public review snippets show decision factors such as customization limits, perceived cost, and connectivity problems driving evaluations of alternatives like Envoy, Sine, and Sign In App.

Market adoption signals

Vendor statements reference broad deployments and presence in multiple countries. Independent corroboration for specific scale claims was limited in publicly available sources; such claims should be validated through references.

	FacilityOS	Envoy Visitors	Sine by Honeywell
Starting Price	Entry-level monthly plan; some VisitorOS tiers publicly list bundled hardware and support	Free/basic entry tier with paid per-location tiers available	Per-site tiered monthly plans with clear tiering
Typical Fit	Regulated, multi-site environments needing compliance workflows across visitors/contractors/emergency/logistics	Modern offices seeking polished visitor experience and fast adoption; strong SMB-to-mid market	Sites needing visitor/contractor/staff check-ins with clear tiering and Honeywell ecosystem option
Key Strength	Modular platform that extends beyond visitor sign-in to address additional facility operations	Ease of adoption, free entry plan, strong UX and common workplace integrations	Transparent tiering and strong positioning for high check-in volumes; SAML SSO available in higher tiers
Key Weakness	Reported concerns around customization, cost, and some connectivity/reliability reports	Enterprise compliance-heavy needs may require custom pricing and integrations	May be less tailored to complex regulated workflows depending on deployment