Trustpilot shows a lower average with a mix of very positive and very negative reviews.
Positive Trustpilot themes (paraphrased):
- Reviewers cite ease of setup and stronger scan analytics compared to some free tools.
Negative Trustpilot themes (paraphrased):
- Reviewers allege absent customer service, claims that QR codes stopped working, allegations of false advertising regarding code behavior, and complaints about abrupt or large price increases.
Interpretation caution: Trustpilot contains allegations that conflict with vendor claims such as codes that do not expire. Some complaints may reflect account state changes, misunderstandings, or edge cases (for example, deleted assets, analytics caps, account migration between product versions, or slug/destination issues). Nonetheless, the frequency of pricing and support complaints suggests buyer risk that should be validated during procurement.