Freshworks CRM

    Freshworks CRM

    Leader

    Freshworks CRM is a customer relationship management platform that consolidates sales and marketing activities into a single customer record, provides built-in communications (email, phone, chat) and workflow automation, and includes AI-powered capabilities under the Freddy AI brand.

    Est 2010|Valuation $4B|Raised $1.5B|97 Ref Customers
    LinkedIn 1.3M|Website|Web traffic 1.8M|FTEs 4,500|HQ San Mateo, California, US
    MarketsCustomer Service CRM (CSM)CRMSales Engagement Platforms (SEP)
    Platform CoversLead Tracking & IntelligenceConversational Marketing