Freshcaller

    Freshcaller

    Leader

    Freshcaller is a cloud-based contact-center platform that provides inbound/outbound calling, IVR, routing/queues, call monitoring and recording, and reporting from a web-based agent interface, with APIs and native integrations into the Freshworks product suite.

    Est 2010|Valuation $4B|Raised $1.5B|201 Ref Customers
    LinkedIn 1.3M|Website|Web traffic 1.8M|FTEs 4,500|HQ San Mateo, California, US
    MarketsContact Center as a Service (CCaaS)
    Platform CoversCS Quality Management & CoachingInteractive Voice Response (IVR)Dialer Integration