Gentem

Name: Gentem
Brand: Gentem

We help health providers thrive by simplifying the reimbursement process & elevating the patient financial experience.

Est 2019

LinkedIn 4K|Website|FTEs 7

01Competitive Landscape

Narrative analysis

- athenahealth is commonly selected when organizations prefer a single vendor for EHR and RCM at scale and are willing to accept contract-based pricing. - Tebra competes on integrated practice management and clearer published policies for certain offerings; it may be selected by practices that value pricing transparency and integrated workflows. - Gentem, particularly after acquisition, appears to function as a managed billing capability within SimplePractice’s offering (managed billing), so competition is often framed as "SimplePractice with managed billing" versus other EHR/PM platforms and their billing services.

Market adoption / traction

SimplePractice reported a substantial installed base of solo and small-group practitioners, which is relevant because Gentem’s distribution after acquisition may be driven by SimplePractice’s customer base (Business Wire announcement referencing SimplePractice scale).

	Gentem (Managed Billing / RCM service)	athenahealth (athenaCollector / athenaOne)	Tebra (EHR + billing; optional managed billing)
Starting Price	Not publicly listed	Typically contract-based; market commentary often describes percentage-of-collections models	Quote-based; public materials describe integrated billing options and pricing policies
Recommended For	Practices seeking outsourced RCM with automation and managed billing, including SimplePractice users eligible for managed billing	Practices seeking a mature EHR + RCM vendor with broad payer connectivity and established operations	Independent practices seeking an integrated platform with configurable modules and documented pricing policies
Key Strength	Emphasis on clean claims and follow-up; integration into SimplePractice workflow; historical upfront-payment model	Scale, extensive payer integrations, and established RCM operations	Modular platform with published pricing policy and options for integrated billing
Key Weakness	Limited public security/compliance documentation; limited profile on mainstream review platforms; at least one public complaint alleging responsiveness issues	Percentage-of-collections pricing can be costly for high-revenue practices; add-ons increase total cost	Pricing can vary by configuration; community feedback on value is mixed

01Competitive Landscape

Narrative analysis

athenahealth is commonly selected when organizations prefer a single vendor for EHR and RCM at scale and are willing to accept contract-based pricing.
Tebra competes on integrated practice management and clearer published policies for certain offerings; it may be selected by practices that value pricing transparency and integrated workflows.
Gentem, particularly after acquisition, appears to function as a managed billing capability within SimplePractice’s offering (managed billing), so competition is often framed as "SimplePractice with managed billing" versus other EHR/PM platforms and their billing services.

Market adoption / traction

	Gentem (Managed Billing / RCM service)	athenahealth (athenaCollector / athenaOne)	Tebra (EHR + billing; optional managed billing)
Starting Price	Not publicly listed	Typically contract-based; market commentary often describes percentage-of-collections models	Quote-based; public materials describe integrated billing options and pricing policies
Recommended For	Practices seeking outsourced RCM with automation and managed billing, including SimplePractice users eligible for managed billing	Practices seeking a mature EHR + RCM vendor with broad payer connectivity and established operations	Independent practices seeking an integrated platform with configurable modules and documented pricing policies
Key Strength	Emphasis on clean claims and follow-up; integration into SimplePractice workflow; historical upfront-payment model	Scale, extensive payer integrations, and established RCM operations	Modular platform with published pricing policy and options for integrated billing
Key Weakness	Limited public security/compliance documentation; limited profile on mainstream review platforms; at least one public complaint alleging responsiveness issues	Percentage-of-collections pricing can be costly for high-revenue practices; add-ons increase total cost	Pricing can vary by configuration; community feedback on value is mixed

Gentem

01Competitive Landscape

Narrative analysis

Market adoption / traction

02Market Map

01Competitive Landscape

Narrative analysis

Market adoption / traction

02Market Map