Givestar

| Aspect | Givestar | JustGiving | Enthuse | |--------|----------|------------|--------| | Starting Price | Vendor markets a no-platform-fee model; donors may add optional tips; charities may incur usage-based admin fees depending on thresholds | Charities can start with entry-level plans that may have no monthly subscription fee, plus processing fees; donors can make voluntary contributions to support the platform | Pricing varies by package; terms reference platform and payment provider fees depending on package | Best For | Mobile-focused fundraisers; event organisers requiring tap-on-phone contactless capture; charities needing QR/contactless tooling | Broadly used UK fundraising platform with wide awareness and donor familiarity; established ecosystem and integrations | Charities seeking branded fundraising and event registration capabilities; established presence in UK events space | Key Strength | Tap-to-donate on phone (no separate terminal); API/webhooks for event integration; multi-charity fundraising support | Brand recognition, donor familiarity, and scale; established workflows and integrations | Strong event fundraising and registration orientation; used by established event programmes | Key Weakness | Higher fee for tap-to-donate; limited public security/compliance disclosures; less public evidence of deep enterprise CRM features | Processing fees and optional Gift Aid reclaim service fees; donor-facing contribution prompts can be a point of friction | Pricing depends on selected package; platform complexity can be higher than simple fundraising pages - **Feature comparison (where Givestar appears differentiated)** - Contactless/tap-on-phone fundraising is a distinct capability, and is highlighted as a differentiating feature relative to standard donation flows. - Event organiser integrations: Givestar publishes API documentation with event signup endpoints and donation webhooks, which supports automated participant onboarding and donation event delivery. - **Where competitors may excel** - JustGiving: broad awareness, donor familiarity, and scale in the UK market. - Enthuse: established event registration and branded fundraising capabilities. - GoFundMe: broad global reach for personal crowdfunding and mature trust & safety processes. - Givey: positions itself around low-fee models for charities. - **Customer testimonials comparing platforms** - An app store review mentions switching to Givestar due to difficulty getting a charity set up on another platform (single anecdote; not representative). - Some charity guidance materials reference using multiple platforms depending on context, indicating many fundraisers operate in a multi-platform environment. - **Market share / adoption trends** - Independent web-crawl research suggests a significant portion of UK charities route donations via external platforms including JustGiving, CAF, Enthuse, and others. Such studies indicate ecosystem prevalence but do not specify transaction volumes for each platform.