Gladly

    Gladly

    Gladly is a customer service platform that organizes interactions around a customer-centric profile and continuous conversation timeline, unifies omnichannel messaging (voice, email, chat, SMS, social), and provides an agent workspace plus AI-assisted automation configured via no/low-code Guides and APIs.

    Est 2014|Valuation $416.6M|Raised $267.9M|83 Ref Customers
    LinkedIn 13K|Website|Web traffic 12K|FTEs 221
    MarketsContact Center as a Service (CCaaS)Customer Service CRM (CSM)