Gladly
Gladly is a customer experience platform that provides a persistent, conversation-centric history across voice, chat, SMS, email, and social, and delivers AI-assisted automation plus business-user 'Guides' to support agent workflows.
Gladly is a customer experience platform that provides a persistent, conversation-centric history across voice, chat, SMS, email, and social, and delivers AI-assisted automation plus business-user 'Guides' to support agent workflows.