A vendor press release describes Echelon deploying InsuranceSuite; the release frames the deployment in terms of operational change.
- Strength: useful for identifying customer logos and intent.
- Missing: PRs rarely provide baselines, counterfactuals, or independent measurements of outcomes.
Critical note on ROI claims: public customer announcements commonly emphasize qualitative benefits rather than independently validated ROI numbers. Buyers should request customer references and measurable KPIs (for example, product launch time, FNOL-to-settlement cycle time, billing delinquency rates, infrastructure cost changes) as part of procurement diligence.