Harris Recording Solutions

If you need strong, public, third-party validation

• If your procurement process relies heavily on abundant Gartner/G2/TrustRadius-style reviews and independent analyst coverage, HRS has limited publicly visible evidence.

If you require clearly published security/compliance attestations

• If policy requires vendors to publicly document SOC 2 Type II / ISO 27001, HRS does not appear to publish these on its site; you may prefer vendors with explicit public security programs (or require HRS to provide documentation under NDA).

If you only need eRecording network access (not a full recorder platform)

• If your primary need is eRecording submission connectivity, a specialized eRecording network (e.g., Simplifile) may be a simpler fit, potentially alongside your existing land records system.

If your county is extremely small with minimal recording volume

• Full-suite platforms may be overkill; a lighter-weight portal/search solution or shared service arrangement may deliver better ROI.

Limited public documentation of security certifications

• No clear public SOC 2/ISO 27001 statements found on HRS pages reviewed.

Limited public third-party reviews

• G2 shows very low review volume (1 review). TrustRadius/Capterra reviews were not found for HRS products in accessible results.

Potential technology modernization needs

• Glassdoor employee feedback explicitly states “Technology needs to be updated” (2023), suggesting some internal recognition of modernization work.

Roadmap visibility

• No detailed public roadmap with dates was found; buyers should request roadmap briefings and release cadence data.

Suite breadth tailored to recording offices

• HRS presents a suite that covers multiple recorder office needs: internal recording systems (e.g., Recorder/Delta), public search portals (Acclaim), eRecording submission (Applause), workflow dashboards (Director), and add-ons like Auto-Indexing/Auto-Redaction.

Vendor claims around measurable financial impact

• HRS claims eCommerce can more than double copy/subscription revenue on average.
• Critical note: this is vendor-published and not independently validated; treat as a hypothesis to verify with references and contract data.

Harris Computer “Software for Life” program (vendor claim)

• HRS FAQ states customers benefit from Harris’ “Software for Life” program, granting access to “new platforms within the same product class” while a customer.
• Buyers should clarify in writing:
  • What “new platforms” includes/excludes
  • Whether major upgrades require migration/PS fees
  • Whether hosting changes or module expansions are included

• “The scanning technology of Tribute… greatly reduces internal paper flow by storing digital copies of the entire tax deed file… eliminate tedious paper trails, increase efficiencies…”

• Review title: “Tribute Old ERP” and a short note: “The company is located right in Ohio for easy contact.”

• Pros: “Great new leadership… breath of fresh air… Growth potential… They care about the team.”
• Cons: “Technology needs to be updated.”

• Pros: “Flexible schedules, some good co-workers.”
• Cons: “Some leads and managers need to be let go.”

• Claim is not independently verified.
• Reported outcomes could be heavily dependent on contextual factors, including:
  • baseline quality of the prior portal
  • jurisdiction size and demand
  • changes to pricing or product definitions for copies/subscriptions
  • marketing and public awareness efforts
  • completeness of digitization and data availability

• Counties with sufficient recording volume to justify automation, digitization/backfile conversion, and a modern public portal.
• Offices with dedicated or shared county IT support and procurement capacity to run an implementation.