IBM watsonx Assistant

    IBM watsonx Assistant

    Leader

    IBM watsonx Assistant is a conversational AI platform for building and deploying chat and voice assistants across web, messaging, and contact-center channels, with tooling for dialog design, integrations, and generative-AI-assisted conversational search and Q&A.

    Est 1911|Valuation $213.9B|Raised $85.3B|221 Ref Customers
    LinkedIn 19.8M|Website|Web traffic 18.9M|FTEs 287,000|HQ Armonk, NY
    MarketsCS AI AgentAgent Builder Platforms
    Platform CoversVoice AI AgentsContact Center as a Service (CCaaS)CS AI AgentCS Knowledge Management System (KMS)Interactive Voice Response (IVR)Self-Service FAQ / Knowledge Base