Infor CRM is a customer relationship management platform that provides sales force automation, marketing support, and customer service workflow capabilities and integrates with other Infor enterprise applications.
Published Oct 14, 2026
| Aspect | Infor CRM | Salesforce Sales Cloud | Microsoft Dynamics 365 Sales |
|---|---|---|---|
| Starting Price | Not consistently publicly listed; typically subscription/per-user; pricing is primarily handled through vendor sales and contract discussions | Published pricing information is publicly available; total costs can increase with add-ons and professional services | Published pricing information is publicly available; bundling and ecosystem licensing affect total cost |
| Recommended for | Organizations aligned with the Infor ecosystem and those requiring configurable workflows and integration with Infor suites | Organizations that require a broad third-party ecosystem, extensive integrations, and a large partner market | Organizations standardized on Microsoft technologies requiring tight M365/Entra integration and Dynamics ecosystem |
| Key Strength | Alignment with Infor platform and ERP suites; configurable workflow approvals; Outlook integration options | Large partner and app ecosystem; extensibility and mature platform management capabilities | Microsoft stack integration; identity/security integration and bundling with Microsoft software |
| Key Weakness | Less transparent pricing; smaller public review footprint and lower public mindshare | Costs can increase with add-ons and services; complexity can raise total cost of ownership | Licensing and configuration complexity; best value depends on Microsoft footprint |
Evidence notes
Narrative analysis