Lithium is the legacy brand for an enterprise community platform (now sold as Khoros Communities) that hosts peer-to-peer support, product Q&A and knowledge-base content, and structured feedback and advocacy workflows.
Published Oct 15, 2026
| Starting Price | Not publicly listed (quote-based enterprise) | Not fully public (enterprise), plans often quote-based | Public: low-cost starter, mid-tier pro, higher business; Enterprise = sales |
| Suitable for | Enterprise-scale, high-traffic branded customer communities | Enterprise customer communities with packaged integrations and services | Fast deployment and modern discussion UX; SMB to enterprise (hosted or self-host) |
| Key Strengths | Established enterprise community feature set; history of deployment with large brands | Packaging of community/SSO/integration/security bundles; broad feature set | Transparent pricing for public tiers, modern UX, quick time-to-value, open-source option |
| Key Weaknesses | Perceived complexity and cost; modernization concerns; uncertainty after ownership changes | Pricing opacity for large deployments; potential expense at scale | May require more DIY for complex enterprise governance; customization maintenance |