MAGIQ Software
We deliver Cloud ERP, budgeting, and document management solutions for local government and public sector organisations.
Est 1980
MarketsBudgeting & Forecasting
We deliver Cloud ERP, budgeting, and document management solutions for local government and public sector organisations.
Published Sep 26, 2026
Across major review platforms, MAGIQ has limited review volume. This reduces the availability of independent signals on support responsiveness, reliability, UI/UX satisfaction, and implementation pain points.
Public documentation provides ISO 27001 certification messaging, but detailed public disclosures are limited for SOC 2, subprocessor lists, data residency commitments, and penetration test summaries.
No public tiered pricing on official pages; procurement is typically RFP-driven and quote-based.
Product update materials are referenced on the vendor site, but a detailed, dated public roadmap was not available in accessible materials. Buyers should request roadmap commitments as part of procurement discussions.
A smaller review site (Trustburn) contained short reviews that included both positive commentary about customer service and at least one mixed review noting slow responses. Trustburn includes a business transparency box that flags verification limitations. These reviews are not clearly tied to specific MAGIQ modules and should be treated with caution.
Common factors cited in vendor collateral and procurement documents include:
No credible public narratives were found that describe customers switching away from MAGIQ. This is a gap in publicly available information.
What happened: Migration from an aging on-premise ERP to MAGIQ Cloud ERP; case study emphasizes a structured approach and responsiveness.
Reported implementation services:
Critical evaluation: Useful for understanding typical service scope; lacks quantified post-implementation metrics.
A FinPro conference document claims a number of Victorian local government organisations use MAGIQ Performance and describes MAGIQ Performance as ERP-agnostic with integration capabilities across various ERPs.
Critical evaluation: The material is informative as a market signal but is vendor-sourced; verify adoption claims via reference checks.
Best fit appears to be small-to-mid local governments and public agencies that require formal controls, auditability, and integration but may not pursue the scale or complexity of the largest ERP programs. Organizational sizes may range widely depending on modules and scope.
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Download full report →Mainstream, verified B2B reviews are scarce for MAGIQ:
Most public review signal comes from vendor case studies (vendor-curated), council procurement documents (more neutral), and smaller review sites (which require skepticism).
MAGIQ’s case studies include customer quotes highlighting perceived cloud benefits. Examples:
Caveat: These are vendor-published case studies and are not independently verified.
What happened: Scanpower first implemented MAGIQ Performance (2016), expanded to Finance and Payroll (2018), then upgraded on-prem MAGIQ systems to the MAGIQ Cloud Platform.
Reported outcomes (vendor-published):
Critical evaluation: These outcomes are plausible for a cloud migration but are self-reported and lack quantified KPIs (e.g., published percentage cost reduction or precise time savings). Buyers should request reference calls and operational metrics to validate.
MAGIQ Software provides cloud-based finance and business administration software aimed primarily at public sector organizations (especially local government). Its modular platform includes:
The vendor describes the offering as a consolidation of core systems into a centralized data repository, reducing reliance on disconnected systems and spreadsheets and enabling cloud access for distributed workforces. This messaging is present on the vendor homepage and in marketing collateral.
Target market: Public sector and quasi-public organizations, including:
Positioning: A public-sector-focused ERP + performance management + EDRMS stack, with emphasis on:
MAGIQ states it serves hundreds of customers; reported counts vary across vendor materials and public profiles. These figures are vendor-provided and shift over time.