Mention
Social Listening, Media Monitoring, Social Media Management & E-reputation
Published Oct 15, 2026
| Starting Price | Company plan starts at a high-hundreds per month when billed annually | Per-user pricing with a lower per-user entry point (monthly or annual options) | Custom quote (plans include Listen/Analyze/Business) |
| Primary use case | Listening/monitoring and reporting for teams with dedicated monitoring needs | Publishing, social inbox, and reporting; integrated social media management | Enterprise-scale consumer intelligence and benchmarking |
| Key capabilities | Monitoring across many sources, alerting, reporting, API access | Publishing, social inbox workflows, per-user pricing model | Large-scale listening, advanced analytics, custom installations |
| Key considerations | Visible entry-point price is significant for smaller teams; publishing/engagement features are being retired | Per-user costs can scale rapidly for larger teams; strong integrated workflow | Pricing typically opaque; higher implementation effort and cost |