Microsoft Dynamics 365 Customer Service

    Microsoft Dynamics 365 Customer Service

    Leader

    Microsoft Dynamics 365 Customer Service is an enterprise customer service CRM application that manages cases, knowledge, SLAs, entitlements, and omnichannel interactions, built on Microsoft Dataverse with integrations across Microsoft 365 and the Power Platform.

    Est 1975|Valuation $2888.5B|Raised $72.9B|227 Ref Customers
    LinkedIn 29.0M|Website|Web traffic 1233.4M|FTEs 232,851|HQ Redmond, Washington, US
    MarketsCustomer Service CRM (CSM)CS Knowledge Management System (KMS)Self-Service FAQ / Knowledge Base