Agent 365

Name: Agent 365
Brand: Microsoft

Agent 365 is a control plane for managing AI agents across an organization, providing centralized agent inventory and lifecycle controls, access and governance policies, and integrations with Microsoft security and compliance tooling.

Est 1975|Valuation $2888.5B|Raised $72.9B|27 Ref Customers

LinkedIn 29.0M|Website|Web traffic 1233.4M|FTEs 232,851|HQ Redmond, Washington, US

MarketsIdentity Governance & Administration (IGA)Endpoint Management (UEM)Agent Builder Platforms

Platform CoversAI Security Platforms SaaS Management

01Competitive Landscape

Narrative analysis

- Agent 365 vs Okta: Okta is an established identity platform but is not built as a Microsoft-365-centric agent registry and observability layer. Okta can complement Microsoft tooling in heterogeneous environments, while Microsoft’s Entra-based agent identity may reduce the perceived need for a separate identity provider in Microsoft-first organizations. - Agent 365 vs ServiceNow: ServiceNow is commonly used as a system of record for enterprise workflows. Agent 365 is positioned as a governance layer for agents operating across Microsoft 365 applications and identity/security controls. Enterprises may use both platforms for separate responsibilities, which can create integration and governance complexity.

Adoption trends and ecosystem

Microsoft communicates a partner ecosystem of agents, including third-party and open-source ecosystems. Buyers should validate which integrations are available now versus planned.

	Microsoft Agent 365	Okta Workforce Identity	ServiceNow (AI agents / Now Assist direction)
Starting Price	Not listed as a standalone SKU; preview access requires Frontier enablement and Copilot entitlements	Public list pricing exists for certain packages and is sold per-user	AI agent features are generally quote-based; buyers typically engage Sales
Intended Use	Centralized agent governance, inventory, and security alignment for Microsoft 365-centric organizations	Mature identity/SSO/MFA and identity governance platform for heterogeneous environments	Workflow automation and enterprise process orchestration with agentic capabilities
Key Strength	Deep integration with Entra/Defender/Purview and the Microsoft 365 admin center	Established identity platform with broad SaaS integrations	Strong workflow and enterprise orchestration capabilities
Key Weakness	Early-access maturity; unclear standalone pricing; value tied to Microsoft ecosystem adoption	Not designed as an internal agent registry and observability layer within Microsoft 365	Pricing opacity and platform complexity; forecasting agent costs can be challenging

01Competitive Landscape

Narrative analysis

Agent 365 vs Okta: Okta is an established identity platform but is not built as a Microsoft-365-centric agent registry and observability layer. Okta can complement Microsoft tooling in heterogeneous environments, while Microsoft’s Entra-based agent identity may reduce the perceived need for a separate identity provider in Microsoft-first organizations.
Agent 365 vs ServiceNow: ServiceNow is commonly used as a system of record for enterprise workflows. Agent 365 is positioned as a governance layer for agents operating across Microsoft 365 applications and identity/security controls. Enterprises may use both platforms for separate responsibilities, which can create integration and governance complexity.

Adoption trends and ecosystem

Microsoft communicates a partner ecosystem of agents, including third-party and open-source ecosystems. Buyers should validate which integrations are available now versus planned.

	Microsoft Agent 365	Okta Workforce Identity	ServiceNow (AI agents / Now Assist direction)
Starting Price	Not listed as a standalone SKU; preview access requires Frontier enablement and Copilot entitlements	Public list pricing exists for certain packages and is sold per-user	AI agent features are generally quote-based; buyers typically engage Sales
Intended Use	Centralized agent governance, inventory, and security alignment for Microsoft 365-centric organizations	Mature identity/SSO/MFA and identity governance platform for heterogeneous environments	Workflow automation and enterprise process orchestration with agentic capabilities
Key Strength	Deep integration with Entra/Defender/Purview and the Microsoft 365 admin center	Established identity platform with broad SaaS integrations	Strong workflow and enterprise orchestration capabilities
Key Weakness	Early-access maturity; unclear standalone pricing; value tied to Microsoft ecosystem adoption	Not designed as an internal agent registry and observability layer within Microsoft 365	Pricing opacity and platform complexity; forecasting agent costs can be challenging