- **Relativity ecosystem vs SaaS-native:** If Modus Alliance is a Relativity delivery/managed services provider, it competes within Relativity’s partner ecosystem as well as against SaaS-native vendors.
- **When software-first vendors are likely to prevail:** Everlaw and DISCO often are chosen when clients prioritize self-serve control, simplified onboarding, and a modern UI.
- **When managed services providers are likely to prevail:** Managed services can be preferred when clients have limited internal eDiscovery operations capacity, require managed 24/7 support, or need to meet public-sector procurement/security requirements.