Myko is a voice- and natural-language-driven assistant designed to help field sales teams and other in-the-field commercial roles interact with CRM systems (notably Salesforce) and related revenue tools more quickly—primarily by converting voice notes (and in some cases images of handwritten notes/business cards) into structured CRM updates and multi-step workflows. It is marketed as an "operating system for field teams" with a focus on reducing CRM administrative tasks (logging calls, updating opportunities, placing orders, sending quotes, closing cases, etc.).
A key functional claim is that Myko can map natural-language inputs to CRM objects/fields while respecting organization-specific required fields, validation rules, and custom objects—intended to preserve data quality while improving CRM adoption.
Core capabilities highlighted by Myko (vendor statements):
- Voice-based CRM updates (Salesforce-centric messaging) and multi-step workflows (vendor claims broad Salesforce coverage).
- Data-quality controls such as picklist fuzzy matching, foreign key validation, and cross-object validation.
- Connections beyond Salesforce (vendor lists integrations such as Salesloft, HubSpot, Postgres, CSVs, BI tools) and cross-platform querying.
- Configurable schema adapters that the vendor states can allow new data sources to go live in a short timeframe.