N-able Passportal

Name: N-able Passportal
Brand: N-able Technologies
Rating: 4.3 (143 reviews)

Leader

Enhance your reputation by delivering the RMM, security, and data protection solutions that make you indispensable.

Est 2000|Valuation $838.7M|Raised $1.2B

LinkedIn 75K|Website|Web traffic 521K|FTEs 1,978|HQ Burlington, MA

MarketsPrivileged Access Management (PAM)Privileged Access Management (PAM)

01Competitive Landscape

Narrative competitive analysis

- **Passportal vs IT Glue:** - **Where IT Glue tends to win:** documentation UX, relational linking, breadth of features, and stronger review presence and sentiment on review platforms. - **Where Passportal can be preferred:** credential management workflows (some users report preference for its browser plugin/credential handling) and tighter alignment with N-able remote access/RMM workflows. - **Passportal vs Hudu:** - **Where Hudu tends to win:** community perception of faster development and better perceived performance; many MSPs cite switching to Hudu after frustrations with Passportal. - **Where Passportal can be preferred:** when organizations prioritize an integrated N-able tooling stack and seek a PAM-focused offering with documentation features. - **Passportal vs Bitwarden/Keeper/LastPass:** - These competitors often lead on enterprise password manager maturity, broader enterprise adoption, and clearer security documentation. Passportal’s differentiator is MSP-centered documentation and workflow integrations rather than being a general-purpose enterprise password vault.

	N-able Passportal	IT Glue	Hudu
Starting Price	Not transparently posted by vendor; third-party comparisons list published per-license pricing for bundled products	Vendor pricing page lists a published per-user entry plan; contract terms and onboarding fees may apply	Pricing page is publicly listed (varies by plan); trial available
Suitable For	MSPs seeking PAM/password management with basic documentation, especially when integrated with N-able ecosystem	MSPs prioritizing mature documentation and a relational knowledge base	MSPs seeking a documentation platform positioned as an IT Glue alternative, with active development and flexible deployment/pricing
Key Strength	Credential management focus; integrations with N-able remote access and RMM tools; administrative controls for browser extension policies	Documentation depth, relational linking, broad adoption	Community momentum; development velocity; perceived performance advantages
Key Weakness	Recurring reports of slowness, mobile app issues, and support; documentation depth is questioned	Contract terms and onboarding fees; cost for smaller MSPs	Pricing changes have prompted community discussion; may require more DIY integrations than larger suites

01Competitive Landscape

Narrative competitive analysis

Passportal vs IT Glue:
- Where IT Glue tends to win: documentation UX, relational linking, breadth of features, and stronger review presence and sentiment on review platforms.
- Where Passportal can be preferred: credential management workflows (some users report preference for its browser plugin/credential handling) and tighter alignment with N-able remote access/RMM workflows.
Passportal vs Hudu:
- Where Hudu tends to win: community perception of faster development and better perceived performance; many MSPs cite switching to Hudu after frustrations with Passportal.
- Where Passportal can be preferred: when organizations prioritize an integrated N-able tooling stack and seek a PAM-focused offering with documentation features.
Passportal vs Bitwarden/Keeper/LastPass:
- These competitors often lead on enterprise password manager maturity, broader enterprise adoption, and clearer security documentation. Passportal’s differentiator is MSP-centered documentation and workflow integrations rather than being a general-purpose enterprise password vault.

	N-able Passportal	IT Glue	Hudu
Starting Price	Not transparently posted by vendor; third-party comparisons list published per-license pricing for bundled products	Vendor pricing page lists a published per-user entry plan; contract terms and onboarding fees may apply	Pricing page is publicly listed (varies by plan); trial available
Suitable For	MSPs seeking PAM/password management with basic documentation, especially when integrated with N-able ecosystem	MSPs prioritizing mature documentation and a relational knowledge base	MSPs seeking a documentation platform positioned as an IT Glue alternative, with active development and flexible deployment/pricing
Key Strength	Credential management focus; integrations with N-able remote access and RMM tools; administrative controls for browser extension policies	Documentation depth, relational linking, broad adoption	Community momentum; development velocity; perceived performance advantages
Key Weakness	Recurring reports of slowness, mobile app issues, and support; documentation depth is questioned	Contract terms and onboarding fees; cost for smaller MSPs	Pricing changes have prompted community discussion; may require more DIY integrations than larger suites