N-able Take Control

Name: N-able Take Control
Brand: N-able Technologies
Rating: 4.4 (186 reviews)

Leader

Enhance your reputation by delivering the RMM, security, and data protection solutions that make you indispensable.

Est 2000|Valuation $838.7M|Raised $1.2B

LinkedIn 75K|Website|Web traffic 521K|FTEs 1,978|HQ Burlington, MA

01Competitive Landscape

Narrative analysis

Where Take Control tends to be selected: - Organizations already using N-able N-sight RMM or N-central often select Take Control to reduce the number of separate tools and to centralize workflows in a single console. - The feature set (file transfer, reboot/reconnect, chat, diagnostic tooling, session reporting) aligns with common MSP technician requirements, with additional features in the Plus tier. Where competitors often have advantages: - Some competing products publish clearer, more granular pricing information and are marketed as independent remote-support products with established packaging. - Other competitors may offer lower entry pricing or differentiated deployment options (for example, fully self-hosted relay servers) that are relevant for buyers with strict data-residency requirements. Customer behavior when facing incidents: - Community comments indicate some MSPs retain alternate remote-access tools (for example, ScreenConnect or TeamViewer) as fallbacks during outages or incident periods with Take Control. Adoption indicators: - Review counts and platform presence indicate a meaningful installed base among MSPs and IT support teams, but adoption metrics should be validated directly with vendors or procurement pilots.

	N-able Take Control	ConnectWise ScreenConnect	Splashtop (Remote Access / Support)
Starting Price	Public pricing is not consistently posted; historical references exist (historical figures should be treated as historical)	Published pricing tiers available on vendor site	Published pricing tiers available on vendor site (varies by product and use case)
Primary Use Case	MSPs using the N-able stack that want integrated remote control and technician tooling	MSPs seeking a mature remote support tool with established packaging and published pricing	Cost-sensitive buyers seeking remote access and support at lower entry price points
Key Strength	Integration with N-able RMM (N-sight/N-central), session recording, and technician tooling	Mature remote support workflow and clear packaging/pricing	Lower entry price points and broad platform/device support
Key Weakness	Community-reported periodic performance regressions; UI/installation friction reported by some users	Community discussions note pricing changes and on-prem management nuances	Feature limits can require higher tiers as scale/requirements increase

01Competitive Landscape

Narrative analysis

Where Take Control tends to be selected:

Organizations already using N-able N-sight RMM or N-central often select Take Control to reduce the number of separate tools and to centralize workflows in a single console.
The feature set (file transfer, reboot/reconnect, chat, diagnostic tooling, session reporting) aligns with common MSP technician requirements, with additional features in the Plus tier.

Where competitors often have advantages:

Some competing products publish clearer, more granular pricing information and are marketed as independent remote-support products with established packaging.
Other competitors may offer lower entry pricing or differentiated deployment options (for example, fully self-hosted relay servers) that are relevant for buyers with strict data-residency requirements.

Customer behavior when facing incidents:

Community comments indicate some MSPs retain alternate remote-access tools (for example, ScreenConnect or TeamViewer) as fallbacks during outages or incident periods with Take Control.

Adoption indicators:

Review counts and platform presence indicate a meaningful installed base among MSPs and IT support teams, but adoption metrics should be validated directly with vendors or procurement pilots.

	N-able Take Control	ConnectWise ScreenConnect	Splashtop (Remote Access / Support)
Starting Price	Public pricing is not consistently posted; historical references exist (historical figures should be treated as historical)	Published pricing tiers available on vendor site	Published pricing tiers available on vendor site (varies by product and use case)
Primary Use Case	MSPs using the N-able stack that want integrated remote control and technician tooling	MSPs seeking a mature remote support tool with established packaging and published pricing	Cost-sensitive buyers seeking remote access and support at lower entry price points
Key Strength	Integration with N-able RMM (N-sight/N-central), session recording, and technician tooling	Mature remote support workflow and clear packaging/pricing	Lower entry price points and broad platform/device support
Key Weakness	Community-reported periodic performance regressions; UI/installation friction reported by some users	Community discussions note pricing changes and on-prem management nuances	Feature limits can require higher tiers as scale/requirements increase

N-able Take Control

01Competitive Landscape

Narrative analysis

02Market Map

01Competitive Landscape

Narrative analysis

02Market Map