NeoCRM is a CRM suite focused on managing the customer lifecycle across sales, marketing, and customer service, with additional modules such as mobile CRM and invoicing. Product pages describe capabilities for process automation, reporting/dashboards, and customization for business-specific workflows.
Based on the product pages, NeoCRM includes capabilities such as:
- Sales process tracking (leads/opportunities/pipeline concepts are described across pages)
- Customer service case management (case routing, escalations), knowledge base, and a self-service portal
- Marketing campaign tracking and lead capture (web-to-lead functionality is indicated)
- Mobile access (Android/iOS referenced on the site)