New Relic Dashboards

Name: New Relic Dashboards
Brand: New Relic
Rating: 4.5 (2762 reviews)

Leader

Data for Engineers

Est 2007|Valuation $6.1B|Raised $385.3M

LinkedIn 188K|Website|Web traffic 1.3M|FTEs 3,034|HQ San Francisco, California, US

MarketsInfrastructure Monitoring Observability Platform

Published May 16, 2026

01Common complaints

1) You primarily need visualization tooling rather than full observability - If an organization already maintains a metrics/logs stack and primarily needs flexible dashboards, a visualization-focused tool such as Grafana may be simpler and less costly. 2) You require robust, fully interactive public or embedded dashboards - Shared views do not display widgets that use template variables, certain facet links, or log tables. If the product is intended to serve as an externally embedded interactive analytics surface, consider BI tools or alternatives with fewer sharing restrictions. 3) Your usage patterns create cost risk - Organizations that enable broad ingestion and exploratory querying without governance may face unexpectedly high costs. 4) You require minimal onboarding friction for dashboard authors - Reviews indicate a learning curve and interface complexity; teams needing very rapid onboarding for non-technical users should validate with hands-on trials. Documented limitations (high confidence) - Public dashboard sharing limitations: widgets that rely on template variables, certain facet link behaviors, custom visualizations, and log tables are not displayed in shared views. - TV mode for shared dashboards has a time-limited session that may require periodic refresh. Frequently reported (review/community) - Learning curve and interface complexity, particularly for new users. - Pricing sensitivity to data ingest and seat models; concerns about cost governance and unexpected charges are common in community discussions. Roadmap / signals - Vendor documentation referenced a new homepage preview with dashboard-related improvements in early 2026, indicating ongoing product iteration in dashboard discovery and consumption.

Deal disqualifiers (poor fit)

Primary requirement is visualization-only functionality with advanced interactive embedding that relies on template variables and log tables in shared views.
Very high log/event ingest volumes combined with limited cost governance processes.
Large numbers of engineers requiring full troubleshooting UI access while constrained by per-user licensing constraints.

02Why they buy

Unique selling points with evidence beyond vendor marketing claims - Programmatic dashboard management: GraphQL APIs and Terraform provider support create/read/update/delete operations for dashboards, enabling automation and reproducible configurations. - Broad viewer model: Basic user access to dashboards without full platform seats can reduce license costs for casual viewers. unique selling points that should be validated in a proof-of-concept - Performance and scale claims on vendor pages do not include methodology in the cited materials and should be validated with real workload testing. Areas where competitors may have advantages - Dashboard presentation and ease-of-use are commonly cited as advantages for certain competitors in third-party comparisons; organizations should test dashboard authoring workflows as part of evaluation.

unique selling points that should be validated in a proof-of-concept

Key Differentiator

03Field reports

Note: Most review platforms evaluate the overall New Relic platform rather than Dashboards as a standalone product. Dashboard experience is a recurring theme in reviews.

Gartner Peer Insights (review platform)

Example positive review headline referencing dashboards and alerts: "Clear Dashboards and Reliable Alerts Enhance Application Monitoring Experience".
Example critical review headline referencing UX and query friction: "Comprehensive Integrations Offset by Clunky User Experience and Query Language Challenges".

G2 (review platform)

Reviews cite unified dashboards and clarity of visualizations, while noting that costs can increase with higher data usage and that the product has a learning curve.
Example positive review excerpt emphasizes clean dashboards and quick access to key metrics.

TrustRadius (review platform)

Summaries highlight UI organization and ease of gaining insights in some accounts; readers should review individual submissions for detail.

Reddit (community/social) — common themes

Common complaints include UI inconsistencies, difficulty obtaining support, and cost increases tied to data-heavy queries. Some community contributors characterize the dashboard experience as heavier than needed for small or simple use cases.
Vendor pricing and billing concerns appear repeatedly in community threads.

Vendor testimonials (official marketing references)

New Relic’s dashboards product materials include customer quotes from companies describing dashboard usefulness and migration scenarios. These are curated vendor materials and are not independently validated.

Vendor-published examples (directional, not independently verified)

Vendor case narratives report outcomes such as improved visibility into business KPIs and migration from other visualization tools based on variable support. These materials do not disclose methodology, baselines, or quantified ROI and should be treated as vendor-provided anecdotes.

Dashboards-as-code (implementation pattern)

Programmatic provisioning via Terraform and NerdGraph can improve reproducibility and reduce configuration drift across environments, but introduces additional tooling and governance needs, including version control, CI/CD integration, and access management. API or schema changes in the future can require maintenance of automation code.

04Best fit

Company size

Strong fit: mid-market to enterprise engineering organizations that require a unified observability platform and want to distribute dashboards to many stakeholders without purchasing many full platform seats.
Potential fit: smaller teams that can operate within published free-tier data allowances and keep paid-seat counts low.

Industries

Commonly used in software, technology, and digital businesses; appears in regulated industries as well, but compliance requirements (for example HIPAA or FedRAMP) must be validated for specific workloads and editions.

Roles and personas

Decision makers: VP Engineering, SRE and platform leadership, observability owners.
Primary builders: SREs, DevOps engineers, and senior engineers who author NRQL queries and manage API/automation workflows.
Consumers: developers, product managers, and leadership who use dashboards for KPIs and operational visibility (often via basic user access).

Qualification criteria (good fit)

Need dashboards integrated with logs, metrics, and traces in a single platform.
Requirement for public dashboards or embedded views (with awareness of documented limitations).
Need for dashboards-as-code and API-driven governance.

05The pitch

What the product does (core value proposition)

New Relic Dashboards is the dashboarding and visualization layer within the New Relic observability platform. It enables teams to build, customize, and share interactive dashboards powered by New Relic data (metrics, logs, traces, events) and NRQL queries, with features such as template variables, public dashboard sharing, and dashboards-as-code via APIs and Terraform. Key capabilities highlighted in vendor materials - Pre-built dashboards and templates (via quickstarts and integrations) intended to reduce time required to deploy dashboards. - Cross-telemetry correlation (logs/metrics/traces) presented in a single view. - Public dashboards and charts with link creation, auditing controls, and iframe embedding; documentation also lists functional limitations for some widget types. - Automation: dashboards-as-code via a Terraform provider, and programmatic create/export via a GraphQL (NerdGraph) API.

Target market and positioning

Primary audience: engineering organizations (DevOps, SRE, platform engineering, developers) that require full-stack observability plus executive or business-facing dashboards.
Positioning: New Relic positions dashboards as part of a unified observability platform (one data platform plus a query language and shareable views), competing with Datadog, Dynatrace, and Splunk Observability; Grafana is a common alternative for visualization-only use cases.

Get a comprehensive analysis of New Relic Dashboards including market position, competitive landscape, adoption trends, and peer benchmarks.

Download full report →

Published May 16, 2026

01Common complaints

You primarily need visualization tooling rather than full observability

If an organization already maintains a metrics/logs stack and primarily needs flexible dashboards, a visualization-focused tool such as Grafana may be simpler and less costly.

You require robust, fully interactive public or embedded dashboards

Shared views do not display widgets that use template variables, certain facet links, or log tables. If the product is intended to serve as an externally embedded interactive analytics surface, consider BI tools or alternatives with fewer sharing restrictions.

Your usage patterns create cost risk

Organizations that enable broad ingestion and exploratory querying without governance may face unexpectedly high costs.

You require minimal onboarding friction for dashboard authors

Reviews indicate a learning curve and interface complexity; teams needing very rapid onboarding for non-technical users should validate with hands-on trials.

Documented limitations (high confidence)

Public dashboard sharing limitations: widgets that rely on template variables, certain facet link behaviors, custom visualizations, and log tables are not displayed in shared views.
TV mode for shared dashboards has a time-limited session that may require periodic refresh.

Frequently reported (review/community)

Learning curve and interface complexity, particularly for new users.
Pricing sensitivity to data ingest and seat models; concerns about cost governance and unexpected charges are common in community discussions.

Roadmap / signals

Vendor documentation referenced a new homepage preview with dashboard-related improvements in early 2026, indicating ongoing product iteration in dashboard discovery and consumption.

Deal disqualifiers (poor fit)

Primary requirement is visualization-only functionality with advanced interactive embedding that relies on template variables and log tables in shared views.
Very high log/event ingest volumes combined with limited cost governance processes.
Large numbers of engineers requiring full troubleshooting UI access while constrained by per-user licensing constraints.

02Why they buy

Unique selling points with evidence beyond vendor marketing claims

Programmatic dashboard management: GraphQL APIs and Terraform provider support create/read/update/delete operations for dashboards, enabling automation and reproducible configurations.
Broad viewer model: Basic user access to dashboards without full platform seats can reduce license costs for casual viewers.

unique selling points that should be validated in a proof-of-concept

Performance and scale claims on vendor pages do not include methodology in the cited materials and should be validated with real workload testing.

Areas where competitors may have advantages

Dashboard presentation and ease-of-use are commonly cited as advantages for certain competitors in third-party comparisons; organizations should test dashboard authoring workflows as part of evaluation.

unique selling points that should be validated in a proof-of-concept

Key Differentiator

03Field reports

Note: Most review platforms evaluate the overall New Relic platform rather than Dashboards as a standalone product. Dashboard experience is a recurring theme in reviews.

Gartner Peer Insights (review platform)

Example positive review headline referencing dashboards and alerts: "Clear Dashboards and Reliable Alerts Enhance Application Monitoring Experience".
Example critical review headline referencing UX and query friction: "Comprehensive Integrations Offset by Clunky User Experience and Query Language Challenges".

G2 (review platform)

Reviews cite unified dashboards and clarity of visualizations, while noting that costs can increase with higher data usage and that the product has a learning curve.
Example positive review excerpt emphasizes clean dashboards and quick access to key metrics.

TrustRadius (review platform)

Summaries highlight UI organization and ease of gaining insights in some accounts; readers should review individual submissions for detail.

Reddit (community/social) — common themes

Common complaints include UI inconsistencies, difficulty obtaining support, and cost increases tied to data-heavy queries. Some community contributors characterize the dashboard experience as heavier than needed for small or simple use cases.
Vendor pricing and billing concerns appear repeatedly in community threads.

Vendor testimonials (official marketing references)

New Relic’s dashboards product materials include customer quotes from companies describing dashboard usefulness and migration scenarios. These are curated vendor materials and are not independently validated.

Vendor-published examples (directional, not independently verified)

Vendor case narratives report outcomes such as improved visibility into business KPIs and migration from other visualization tools based on variable support. These materials do not disclose methodology, baselines, or quantified ROI and should be treated as vendor-provided anecdotes.

Dashboards-as-code (implementation pattern)

Programmatic provisioning via Terraform and NerdGraph can improve reproducibility and reduce configuration drift across environments, but introduces additional tooling and governance needs, including version control, CI/CD integration, and access management. API or schema changes in the future can require maintenance of automation code.

04Best fit

Company size

Strong fit: mid-market to enterprise engineering organizations that require a unified observability platform and want to distribute dashboards to many stakeholders without purchasing many full platform seats.
Potential fit: smaller teams that can operate within published free-tier data allowances and keep paid-seat counts low.

Industries

Commonly used in software, technology, and digital businesses; appears in regulated industries as well, but compliance requirements (for example HIPAA or FedRAMP) must be validated for specific workloads and editions.

Roles and personas

Decision makers: VP Engineering, SRE and platform leadership, observability owners.
Primary builders: SREs, DevOps engineers, and senior engineers who author NRQL queries and manage API/automation workflows.
Consumers: developers, product managers, and leadership who use dashboards for KPIs and operational visibility (often via basic user access).

Qualification criteria (good fit)

Need dashboards integrated with logs, metrics, and traces in a single platform.
Requirement for public dashboards or embedded views (with awareness of documented limitations).
Need for dashboards-as-code and API-driven governance.

05The pitch

What the product does (core value proposition)

Key capabilities highlighted in vendor materials

Pre-built dashboards and templates (via quickstarts and integrations) intended to reduce time required to deploy dashboards.
Cross-telemetry correlation (logs/metrics/traces) presented in a single view.
Public dashboards and charts with link creation, auditing controls, and iframe embedding; documentation also lists functional limitations for some widget types.
Automation: dashboards-as-code via a Terraform provider, and programmatic create/export via a GraphQL (NerdGraph) API.

Target market and positioning

Primary audience: engineering organizations (DevOps, SRE, platform engineering, developers) that require full-stack observability plus executive or business-facing dashboards.
Positioning: New Relic positions dashboards as part of a unified observability platform (one data platform plus a query language and shareable views), competing with Datadog, Dynatrace, and Splunk Observability; Grafana is a common alternative for visualization-only use cases.

Get a comprehensive analysis of New Relic Dashboards including market position, competitive landscape, adoption trends, and peer benchmarks.

Download full report →