NiCE

    NiCE

    Leader

    NiCE CXone is an enterprise customer experience (CX) platform that provides omnichannel contact center routing, conversational and agent-assist AI, and workforce optimization and analytics tools for large-scale customer service operations.

    Est 1986|Valuation $6.7B|Raised $1M|548 Ref Customers
    LinkedIn 394K|Web traffic 521K|FTEs 13,274
    MarketsContact Center as a Service (CCaaS)CS AI Agent
    Platform CoversCS AI AgentCS Quality Management & CoachingWorkforce Management (WFM)Interactive Voice Response (IVR)Conversation Intelligence