OurPetPolicy

Name: OurPetPolicy
Brand: OurPetPolicy
Rating: 4.5 (19 reviews)

AI Native

Leading animal management solution for smart property teams.

Est 2021|Valuation $23M|Raised $12.9M

LinkedIn 954|Web traffic 15K|FTEs 10|HQ Boise, ID

MarketsProperty Management

01Competitive Landscape

Narrative analysis

Where OurPetPolicy appears to provide value (based on vendor materials and limited property-manager reviews): - A single platform that combines pet management, assistance-animal workflows, mapping, and documentation - Messaging positioned around liability reduction and standardized workflows Where competitors may be stronger: - PetScreening publishes more detailed public workflow documentation and communicates that accommodation request submission carries no stated fee for individuals. Customer sentiment comparison (community channels): - OurPetPolicy’s public BBB presence includes a notable volume of negative resident reviews. - PetScreening also receives criticism in Reddit and Trustpilot, but has a larger volume of public reviews and a more mixed public profile. Sources: - BBB customer reviews and community complaint forums (OurPetPolicy) - Trustpilot and community review platforms (PetScreening)

Market share / adoption trends

PetScreening states adoption by a large number of property management firms and communities (vendor claim of many customers).
OurPetPolicy’s scale claims (reported via industry profiles and press coverage) should be validated as part of procurement due diligence.

Sources:

Vendor marketing and solutions pages (PetScreening adoption claims)
Industry company profile databases and press coverage (OurPetPolicy)

	OurPetPolicy	PetScreening	In-house process (operator + counsel)
Starting Price	Not publicly listed (operator-side)	Not clearly listed as a simple sticker price; vendor messaging indicates individuals can submit accommodation requests without a stated fee	Staff and counsel costs plus tooling
Best For	Operators seeking outsourced assistance-animal verification combined with pet management and mapping	Operators seeking standardized workflows and public commitments about resident-facing costs	Operators with legal/compliance maturity or low volume who prefer internal control
Key Strength	Single-platform approach for animal management (mapping, records, verification) and a vendor-stated willingness to assume certain decision responsibilities	Public documentation on review steps and explicit messaging about resident-facing cost structure	Maximum control over process, tone, and exceptions; tailored risk approach
Key Weakness	Noticeable resident backlash visible on BBB and Reddit; pricing opacity; limited public security attestations	Also subject to criticism in community channels; mixed review signals across platforms	Harder to scale and requires internal legal resources

01Competitive Landscape

Narrative analysis

Where OurPetPolicy appears to provide value (based on vendor materials and limited property-manager reviews):

A single platform that combines pet management, assistance-animal workflows, mapping, and documentation
Messaging positioned around liability reduction and standardized workflows

Where competitors may be stronger:

PetScreening publishes more detailed public workflow documentation and communicates that accommodation request submission carries no stated fee for individuals.

Customer sentiment comparison (community channels):

OurPetPolicy’s public BBB presence includes a notable volume of negative resident reviews.
PetScreening also receives criticism in Reddit and Trustpilot, but has a larger volume of public reviews and a more mixed public profile.

Sources:

BBB customer reviews and community complaint forums (OurPetPolicy)
Trustpilot and community review platforms (PetScreening)

Market share / adoption trends

PetScreening states adoption by a large number of property management firms and communities (vendor claim of many customers).
OurPetPolicy’s scale claims (reported via industry profiles and press coverage) should be validated as part of procurement due diligence.

Sources:

Vendor marketing and solutions pages (PetScreening adoption claims)
Industry company profile databases and press coverage (OurPetPolicy)

	OurPetPolicy	PetScreening	In-house process (operator + counsel)
Starting Price	Not publicly listed (operator-side)	Not clearly listed as a simple sticker price; vendor messaging indicates individuals can submit accommodation requests without a stated fee	Staff and counsel costs plus tooling
Best For	Operators seeking outsourced assistance-animal verification combined with pet management and mapping	Operators seeking standardized workflows and public commitments about resident-facing costs	Operators with legal/compliance maturity or low volume who prefer internal control
Key Strength	Single-platform approach for animal management (mapping, records, verification) and a vendor-stated willingness to assume certain decision responsibilities	Public documentation on review steps and explicit messaging about resident-facing cost structure	Maximum control over process, tone, and exceptions; tailored risk approach
Key Weakness	Noticeable resident backlash visible on BBB and Reddit; pricing opacity; limited public security attestations	Also subject to criticism in community channels; mixed review signals across platforms	Harder to scale and requires internal legal resources