Praiz is a conversation intelligence and CRM autofill platform that records calls and meetings, transcribes them, extracts structured information via configurable AI templates, and writes notes and fields back into a connected CRM. The vendor positions the product as a system to improve CRM data quality and to make conversation-derived signals available to Sales, Customer Success, and Marketing teams.
Key functional pillars (as described by the vendor):
- Recording and transcription for meetings/calls (Zoom, Teams, Google Meet and some VoIP providers).
- AI extraction via templates to capture specific fields/KPIs from conversations.
- CRM field autofill (standard and custom fields), plus workflows and automation.
- Call scoring against frameworks such as MEDDIC, BANT, and SPICED.