RingCentral Global Phone Solutions

Name: RingCentral Global Phone Solutions
Brand: RingCentral
Rating: 3.6 (7262 reviews)

Leader

The all-in-one AI communications platform ✨

Est 1999|Valuation $6.7B|Raised $2.8B

LinkedIn 318K|Website|Web traffic 10.8M|FTEs 6,718|HQ Belmont, California, US

MarketsVoice & Video Calling (VoIP, UCaaS)

RingCentral Global Phone Solutions screenshot

01Competitive Landscape

Narrative analysis

Where RingCentral tends to be selected: - Multiple telephony program options (in-country PSTN, virtual numbers, and BYOC) can make migration from legacy carriers more flexible. - Administrative controls and a broad set of UC features are cited by customers as helpful for large deployments. Where competitors can be stronger: - Microsoft Teams Phone may be cost-effective when Teams is already deployed at scale; integration with Microsoft licensing and governance can drive consolidation benefits. - 8x8 is often compared favorably when international calling inclusions matter for specific markets. Customer sentiment about switching: - Community discussions reference migrations from RingCentral to Teams Phone for reasons such as cost, governance alignment, or dissatisfaction with messaging/support workflows. Market adoption / recognition: - RingCentral publishes recognitions and customer metrics; buyers should treat vendor badges and marketing materials as starting points and validate fit through pilots and reference checks.

	RingCentral Global Phone Solutions (RingEX Global)	Microsoft Teams Phone	8x8 (X Series)
Starting Price (public list indicators)	Published per-user pricing for core plans; actual pricing varies by edition, contract term, and add-ons	Published per-user pricing indicators; additional Teams licensing and PSTN connectivity typically required	Published per-user pricing indicators; varies by edition and market
Best For	Organizations needing a broad UCaaS feature set with options for PSTN/IVNs/BYOC for multinational deployments	Organizations standardized on Microsoft 365 seeking calling capabilities inside Teams	Organizations seeking competitive international calling bundles and UCaaS with simpler tiering
Key Strength	Comprehensive UCaaS feature set, multiple global telephony deployment options, and detailed administrative controls	Tight integration with Microsoft ecosystem; potentially lower incremental cost if Teams is already licensed	Often selected for international calling inclusions and value-oriented entry tiers
Key Weakness	Reported support and SMS compliance/friction; costs can increase with add-ons	PSTN design choices (Operator Connect/Direct Routing) can add operational complexity; may lack some UCaaS-specific features	Feature set and regional performance may vary; perceived as having fewer enterprise features in some comparisons

01Competitive Landscape

Narrative analysis

Where RingCentral tends to be selected:

Multiple telephony program options (in-country PSTN, virtual numbers, and BYOC) can make migration from legacy carriers more flexible.
Administrative controls and a broad set of UC features are cited by customers as helpful for large deployments.

Where competitors can be stronger:

Microsoft Teams Phone may be cost-effective when Teams is already deployed at scale; integration with Microsoft licensing and governance can drive consolidation benefits.
8x8 is often compared favorably when international calling inclusions matter for specific markets.

Customer sentiment about switching:

Community discussions reference migrations from RingCentral to Teams Phone for reasons such as cost, governance alignment, or dissatisfaction with messaging/support workflows.

Market adoption / recognition:

RingCentral publishes recognitions and customer metrics; buyers should treat vendor badges and marketing materials as starting points and validate fit through pilots and reference checks.

	RingCentral Global Phone Solutions (RingEX Global)	Microsoft Teams Phone	8x8 (X Series)
Starting Price (public list indicators)	Published per-user pricing for core plans; actual pricing varies by edition, contract term, and add-ons	Published per-user pricing indicators; additional Teams licensing and PSTN connectivity typically required	Published per-user pricing indicators; varies by edition and market
Best For	Organizations needing a broad UCaaS feature set with options for PSTN/IVNs/BYOC for multinational deployments	Organizations standardized on Microsoft 365 seeking calling capabilities inside Teams	Organizations seeking competitive international calling bundles and UCaaS with simpler tiering
Key Strength	Comprehensive UCaaS feature set, multiple global telephony deployment options, and detailed administrative controls	Tight integration with Microsoft ecosystem; potentially lower incremental cost if Teams is already licensed	Often selected for international calling inclusions and value-oriented entry tiers
Key Weakness	Reported support and SMS compliance/friction; costs can increase with add-ons	PSTN design choices (Operator Connect/Direct Routing) can add operational complexity; may lack some UCaaS-specific features	Feature set and regional performance may vary; perceived as having fewer enterprise features in some comparisons