Automat is an enterprise automation platform that combines UI-based automation (RPA-style agents), Intelligent Document Processing (IDP) for document extraction, API-based automations, and a vendor-managed delivery model for building, testing, and deploying automations.
Published Sep 26, 2026
A direct Capterra listing for the vendor was not located in the searches performed. This may indicate the vendor is not listed under that name or that the listing is not indexed in the search results used.
From vendor testimonials and positioning, recurring buyer-value themes are:
Public negative feedback specific to the runautomat.com offering is limited in the sources reviewed. Independent press coverage clarifies a key operational point: the vendor’s process involves human engineering to convert submitted videos/descriptions into automations, which means the workflow is not fully automated end-to-end from video input to deployed automation without vendor involvement. This operational detail should be considered during evaluation.
Independent coverage notes that the vendor’s workflow that converts videos to automations is not fully automated: customers submit a video and the vendor team builds the automation, which can take several days. This indicates that time-to-value depends on the vendor’s delivery capacity and responsiveness.
The offering appears to be a fit for mid-market to enterprise operations teams, particularly in regulated industries. Based on product posture and deployment options, relevant organizations are likely to range from mid-market organizations to large enterprises.
Primary vertical focus stated by the vendor includes:
Key decision-makers and stakeholders typically include heads of operations, transformation/automation leaders, CIO/CISO for governance and procurement, and compliance leaders in regulated organizations. End users commonly include operations analysts, back-office specialists, shared services, and support teams.
Automat targets operations-focused teams in regulated and document-centric environments. Example verticals referenced by the vendor include banking/financial services, mortgage/lending, insurance, healthcare/life sciences, manufacturing, e-commerce, and shared services. The vendor positions the product as an alternative to legacy RPA stacks (UiPath, Automation Anywhere, Blue Prism) and references potential cost savings in vendor-published materials.
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The vendor cites high throughput in a testimonial example, but public documentation does not provide definitive details on concurrency limits, rate limits, or infrastructure sizing. Prospective buyers should validate:
Source: https://www.runautomat.com/
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G2 shows an "Automat" listing that is very highly rated on the platform; however, some earlier reviews on the listing describe conversational marketing/chatbot use cases, which suggests the listing may include feedback for an earlier product incarnation or a different company using the same name. Prospective buyers should confirm whether third-party reviews correspond to the specific runautomat.com enterprise RPA/IDP offering.
Example vendor-cited review excerpts on the listing reference earlier conversational marketing use cases rather than enterprise UI automation.
Representative quote (general skepticism): "I’d be very skeptical of their claims and would want a demo and proof of concept for a defined use case before considering a purchase." (community post)
The vendor’s homepage contains several testimonials and metric claims. These are vendor-published and should be treated as marketing references unless corroborated by independent customer interviews or third-party case study documents.
Examples cited on the vendor site include testimonials from customers in mortgage/lending, high-throughput engineering use cases, and insurance portal extraction. Vendor claims describe the ability to extract information from legacy portals without APIs and present delivery teams operating as extensions of customer teams.
The vendor publishes multiple homepage case snippets with metric claims. Examples presented by the vendor include:
Critical evaluation:
Automat is an enterprise automation platform that combines:
A key operational distinction compared with many legacy RPA tools is Automat’s emphasis on a managed delivery model with vendor-deployed engineering resources rather than solely self-serve bot development. The vendor also notes automated retry logic combined with human review for exception handling.