Salesfloor is an enterprise retail customer engagement platform that delivers clienteling, virtual selling (live chat/video/appointments), and conversational AI to connect online shoppers with store associates and attribute associate-driven sales.
Published Oct 15, 2026
| Starting Price | Not publicly listed ("Request pricing") | Not publicly listed (demo-led enterprise pricing) | Public plans available for livestreaming and shoppable video tiers |
| Appropriate For | Retailers seeking a single vendor solution that combines clienteling, virtual selling, and conversational AI | Retailers seeking integrated omnichannel operations and associate app capabilities | Retailers prioritizing shoppable video and live commerce experiences |
| Strengths | Combines clienteling, live chat/video, and AI-assisted workflows; vendor references from retail brands are cited in public materials | Tighter integration into omnichannel operations and associate app ecosystem | Video-first commerce tooling, clearer usage/pricing models for livestreaming, shoppable video focus |
| Weaknesses | Security/compliance posture not publicly documented; pricing opaque; some reviews cite integration limits | Broad platform scope that can increase rollout complexity; pricing generally demo-led | May require complementary tools for clienteling and associate-driven outreach |
—
Where Salesfloor may offer advantages
Where alternatives may be stronger
Customer testimonials comparing vendors
Market adoption trends