SAP Build Work Zone

Name: SAP Build Work Zone
Brand: SAP
Rating: 4.3 (322 reviews)

Leader

We bring out the best in every business.

Est 1972|Valuation $254.5B|Raised $495.9M|22 Ref Customers

LinkedIn 180K|Website|Web traffic 12.5M|FTEs 2,432|HQ Walldorf, Germany

MarketsInternal Communications & Intranet Productivity & Collaboration Suite Business Process Management (BPM)Low-Code Development Platforms Agent Builder Platforms

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01Competitive Landscape

Competitive Landscape

| Aspect | SAP Build Work Zone | Microsoft Viva Connections | ServiceNow Employee Center | |--------|----------------------|---------------------------|----------------------------| | Starting Price | Not published as a simple per-user list price; sold via SAP BTP Pay-As-You-Go or BTP EA (advanced edition). | Pricing is typically tied to Microsoft 365/Viva licensing and can vary by plan and region. | Pricing is generally quote-based and bundled within ServiceNow HRSD / Employee Workflow packaging. | | Best For | Organizations with SAP-centric systems that require a unified access point to SAP and third-party apps via SAP BTP. | Organizations that use Teams/SharePoint as the primary employee collaboration layer. | Organizations that use ServiceNow as their primary service delivery/workflow platform. | | Key Strengths | Alignment with SAP BTP and SAP application patterns; extensibility via custom cards/widgets. | Deep integration with Microsoft 365/Teams ecosystem. | Strong workflow and service delivery integration across IT/HR services. | | Key Weaknesses | Licensing complexity; requires SAP platform skills and governance; community reports of UX and support issues. | Less suitable for SAP-centric task surfacing if Teams is not the primary UX. | May be less suitable if ServiceNow is not already the enterprise workflow platform; can be complex/expensive. |

Microsoft Viva Connections

Viva Connections is positioned as an employee communications and connection layer surfaced through Teams and SharePoint; it can be structurally advantageous when Teams is the primary employee workspace.

ServiceNow Employee Center

Employee Center is designed to provide a unified place for employees to access services and personalized insights, and it integrates closely with ServiceNow HR and IT workflow capabilities.

Unily and Workvivo

These vendors compete in the intranet/employee experience category and typically offer quote-based pricing similar to enterprise vendors; they may be preferred where SAP is not the central system-of-record.

01Competitive Landscape

Competitive Landscape

Aspect	SAP Build Work Zone	Microsoft Viva Connections	ServiceNow Employee Center
Starting Price	Not published as a simple per-user list price; sold via SAP BTP Pay-As-You-Go or BTP EA (advanced edition).	Pricing is typically tied to Microsoft 365/Viva licensing and can vary by plan and region.	Pricing is generally quote-based and bundled within ServiceNow HRSD / Employee Workflow packaging.
Best For	Organizations with SAP-centric systems that require a unified access point to SAP and third-party apps via SAP BTP.	Organizations that use Teams/SharePoint as the primary employee collaboration layer.	Organizations that use ServiceNow as their primary service delivery/workflow platform.
Key Strengths	Alignment with SAP BTP and SAP application patterns; extensibility via custom cards/widgets.	Deep integration with Microsoft 365/Teams ecosystem.	Strong workflow and service delivery integration across IT/HR services.
Key Weaknesses	Licensing complexity; requires SAP platform skills and governance; community reports of UX and support issues.	Less suitable for SAP-centric task surfacing if Teams is not the primary UX.	May be less suitable if ServiceNow is not already the enterprise workflow platform; can be complex/expensive.

Microsoft Viva Connections

Viva Connections is positioned as an employee communications and connection layer surfaced through Teams and SharePoint; it can be structurally advantageous when Teams is the primary employee workspace.

ServiceNow Employee Center

Employee Center is designed to provide a unified place for employees to access services and personalized insights, and it integrates closely with ServiceNow HR and IT workflow capabilities.

Unily and Workvivo

These vendors compete in the intranet/employee experience category and typically offer quote-based pricing similar to enterprise vendors; they may be preferred where SAP is not the central system-of-record.