ServiceNow IT Service Management (ITSM)

    ServiceNow IT Service Management (ITSM)

    Leader

    ServiceNow IT Service Management (ITSM) is an enterprise ITSM suite that standardizes and automates ITIL-aligned processes (incident, problem, change, request fulfillment) on a single data model and workflow platform while providing self-service, analytics, and tiered AI/virtual agent capabilities.

    Est 2004|Valuation $164.3B|Raised $5.8B|23 Ref Customers
    LinkedIn 1.6M|Website|Web traffic 3.9M|FTEs 29,187|HQ Santa Clara, CA
    MarketsIT Service Desk (ITSM)Incident Management & On-CallWorkflow Automation
    Platform CoversKnowledge ManagementIncident Management & On-Call